Mynor P.
Things get done. Woo!!🤘🏽
Update: The company reached out and got things handled. I am raising my star level to 3, because it had to come to this point. I respect all businesses and want them to grow when operating correctly. I was acknowledged, heard and things were handled when taken up with senior leadership. It shouldn’t have had to go there, but it was expressed they are correcting the speed bumps and making the proper corrections to increase client satisfaction and for that, I appreciate the efforts. I appreciate the how things were managed and I’d give them another shot for the rough beginning. Thank you Hadiya for your energy in this. ———————— I’m pissed because I have no clue how I entered a subscription!! Somehow a month later, I get an email saying my new shipment is coming. PAUSE!! I never thought I signed up. I thought I just got a deal and paid for the items and that was that. I then go through cancellation process which you have to do because they “can’t.” I found the fine print to unsubscribe to something I had no clue I subscribed to. Then still said they had no co trol and they still sent the product. Close to $100 of gum. Ahhahahahahah Then I get the package, the company name is no where. And I can’t even deny and do return to sender. I’m sure I know have to pay for the shipping in hopes to get the refund back because I’m sure they’ll have something to say.
Response from LarineCoMar 9, 2026
Thank you for sharing your feedback. We’re truly sorry for how frustrating this experience has been. We do offer subscription options to support 24/7 enamel care as recommended by our clinical findings, but it’s clear that something went wrong with our checkout experience. We’d love to take a look at your account, fix any billing issues, and make this right for you. Please reach out to our team at [email protected] with your order number and email used to purchase, and we’ll take care of it as quickly as possible. We appreciate you bringing this to our attention and are reviewing this internally so we can prevent this from happening again.