Alexander G.
Shady business practices…
Shady business practices to try and subscribe you for life. I signed up for 3monthly then suddenly I was getting charged every couple of weeks so I messaged them within an hour of my order renewal and they refused to assist me just showed me where I can temporarily pause future orders and straight refused to cancel my order even though they replied within a few hours before the order had even been made. I cancelled my card and reported them to my bank for refusing to assist and making it near impossible to cancel (the only option was a temporary pause). Nice gum and idea but I suggest to avoid at all costs, they aren't to be trusted with sensitive data
Response from LarineCoJan 29, 2026
Thank you for sharing your feedback. We’re truly sorry for how frustrating this experience has been. We do offer subscription options to support 24/7 enamel care as recommended by our clinical findings, but it’s clear that something went wrong with our checkout experience. We’d love to take a look at your account, fix any billing issues, and make this right for you. Please reach out to our team at [email protected] with your order details so we can resolve this for you as quickly as possible. We appreciate you bringing this to our attention and are reviewing this internally so we can prevent this from happening again.