Susanne M.
avoid!!!!
never meant to subscribe and then got another delivery. cancelling the subscription has been made near impossible even though they send a video which only shows how to delay and then you have to go find the teeny tiny button after going through everything so you can cancel. 2 emails and they don't cancel. Terrible experience, and the product does not hold up to all the promises.
Response from LarineCoFeb 16, 2026
Thank you for sharing your feedback. We’re truly sorry for how frustrating this experience has been. We do offer subscription options to support 24/7 enamel care as recommended by our clinical findings, but it’s clear that something went wrong with our checkout experience. We’d love to take a look at your account, fix any billing issues, and make this right for you. Please reach out to our team at [email protected] with your order number and email used to purchase, and we’ll take care of it as quickly as possible. We appreciate you bringing this to our attention and are reviewing this internally so we can prevent this from happening again.



