Debra Ann M.
Cancelled my order and was told I…
Cancelled my order and was told I didn’t do it on time, so they charged my credit card again and stated No refunds only for your first order and it would have to be within the first 30 days!!! What liars and thieves!!! They make it impossible to cancel and then send an order out AFTER YOU CANCELLED!!! Don’t buy this product if you don’t want to be overcharged for your next order!!!
Response from LarineCoApr 6, 2026
Thank you for sharing your feedback. We’re truly sorry for how frustrating this experience has been. We do offer subscription options to support 24/7 enamel care as recommended by our clinical findings, but it’s clear that something went wrong with our checkout experience. We’d love to take a look at your account, fix any billing issues, and make this right for you. Please reach out to our team at [email protected] with your order number and email used to purchase, and we’ll take care of it as quickly as possible. We appreciate you bringing this to our attention and are reviewing this internally so we can prevent this from happening again.



