Aaron C.
No 0 star option?
No 0 star option? 100% fraudulent company. Please be wary of giving them any banking information. They triple charged me and doubled my subscription order and sent a month early and didn't notify me of upcoming subscription charges as a legitimate company would have done. When I received the order notification I immediately reached out to let them know that I didn't order anything and even as my original subscription it was wrong still. They refused to do anything and was only met with AI prompt emails. Still hasn't even shipped 2 full days later and they refuse to do anything. Beyond immoral way to do business. Very poor.
Response from LarineCoApr 14, 2026
Thank you for sharing your feedback. We’re truly sorry for how frustrating this experience has been. We do offer subscription options to support 24/7 enamel care as recommended by our clinical findings, but it’s clear that something went wrong with our checkout experience. We’d love to take a look at your account, fix any billing issues, and make this right for you. Please reach out to our team at [email protected] with your order number and email used to purchase, and we’ll take care of it as quickly as possible. We appreciate you bringing this to our attention and are reviewing this internally so we can prevent this from happening again.