LarineCoReviews of buylarine.com

This is a complete scam using a hidden subscription service. This gum is too overpriced for what is advertised. I did not notice any changes using the gum over the last 30 days. I ordered it the first time at a discount to try it out, however, the order did not advertise any sort of opt in to their 'Smart Refill' subscription service. It automatically does it to no warning of the consumer. The refund policy dictates only the first order is refundable after 30 days, then you're signed up to a hidden subscription service where you cannot return the proceeding orders. Unacceptable.

Scam product, scammy business practices. The gum doesn't remineralize teeth, no difference in 30 days. Received a notification saying a new order was going to be shipped, which they had already deducted form my account (I don't know where the info was saying I'd signed up for an automatic subscription??). I let them know straight away that I did not want the order and they said (essentially) too bad. The money back guarantee (of which I saw a 90 day one, and have a screenshot of this, but apparently it's only 30 days) only applies to first orders, which there was no asterisk next to any of these noting it was only for the first order.

I work so hard for my money and these guys have no idea and to just rip money off of people with that sneaky subscription plan is just shocking I want a full refund of both misplaced orders and I demand you cancel my card now and prevent any reoccurring chargers and give back my money ASAP.

Does not mention it’s a subscription. Charges extremely high prices when they charge you again, and there’s no phone number to talk to anyone. They refuse to refund me when they confirmed my order was cancelled already. They waited until after it shipped to tell me they couldn’t refund it because it was already on the way. It was already cancelled before.

Tried Larine’s remineralizing gum and wouldn’t buy again. The flavor lasts maybe 5 seconds, then it’s basically like chewing nothing. For a product that’s supposed to be enjoyable and functional, that’s a miss. What’s worse is how their system is set up. You only get a refund on your first order, and you can’t cancel your subscription online. (I didn't even know it was a subscription) You have to contact them to do it. That combination feels intentional, not accidental. Low flexibility + harder cancellation = frustrating customer experience. I wouldn’t recommend. In fact... stay away from this company. They are just out to take your money.

do NOT buy this product ... it is a joke of a company as you can't get out of the "subscription" that they get you in. Again DO NOT BUY this product or from this company. It is near impossible to cancel and stop the shipments.

I placed an order online, little did I know I actually signed up for a subscription because they set that as the default and hide the option during checkout. I’m no stranger to subscription orders and am signed up for a decent handful, all of which notify me before my next order is coming. Larineco did not give any warning before charging my card for a subscription that I was not aware they signed me up for. I reached out to customer support as soon as I saw the email confirmation of the order, specifically requesting that they cancel and refund the order before it ships. I got a response from Rochelle offering a discount to continue the subscription but I declined and asked again to cancel the order, then I got a confirmation from Ma that it had been cancelled. The next day, I get a shipment notification of the order that I was told they were going to cancel. I reached right back out again and spoke with Juvie whose responses didn't seem to address anything I was concerned about. I then looked back again at Rochelle and Ma's responses and they also didn't seem to address my main concern of cancelling and refunding the order that I did not want to place. Maybe my mistake for not making sure they were cancelling the order itself, but they also didn't even acknowledge that they were unable to cancel the order until after it had already shipped. Just a super deceptive, super sketchy company full of incredibly unhelpful "support" staff who clearly only care about milking as much money from their customers as they possibly can. I might have been able to overlook some of this if they had a decent product but the gum is mid as hell. They advertise a long-lasting flavor but all 4 that I tried lasted maybe 10min and tasted dusty and stale.

I signed up for one shipment of their gum. IN the checkout process, they hid the fact that this would become a recurring order. The automatically shipped another identical order exactly 30 days later. I quickly replied to their email to cancel the order. The customer service rep said the order cannot be canceled due to their refund policy, which is a money-back guarantee on the first shipment only. I asked them to cancel the recurring order. Same thing 30 days later. Same answer from the customer service rep. Absolute scam.