Fashion and clothing inspired by Asian culture and style.
Kokoro (buykokoro.com) has 71 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
Excellent
71 approved reviews, newest moderated first
Noah C D.
High quality clothing, and I like that you left all reviews up on your ratings page. The clothes are great and the price is definitely worth the quality. Delivery is rather slow, but this is some what understandable as it's shipping from china/Japan to america.
Response from KokoroNov 9, 2021
Thank you so much for your review Noah! We appreciate it!
Malik ..
Great service
Response from KokoroNov 7, 2021
Thank you so much for your review Malik! Glad to have been able to help you!
chickens
The customer service from Kokoro was brilliant, they went above and beyond to help me out with a freight issue, extremely professional. The item ordered was also very high quality, very impressed.
Response from KokoroNov 6, 2021
Hi 'chickens'! Thank you so much for your review, we appreciate it! Glad we could help you get your items.
PJ
I ordered 2 pairs of pants the pants are good it’s just both times they gave me no tracking for the packages
Response from KokoroNov 2, 2021
Hello PJ! I looked up your order, and it shows that a shipping confirmation with tracking information was sent to you on October 6, 2021 at 3:54 PM PST. Sometimes these e-mail will go to a SPAM/Promotions/Updates folder. In addition, you can also go through your order confirmation e-mail via the "View Your Order" link to see the tracking information. A member of our team will follow up with you. Thank you!
Riri
Not as advertised
Response from KokoroNov 1, 2021
Hello Riri, thank you for your feedback. A member of our team has reached out to see if there is anything we can do for you.
kai T.
Had a problem with the size of the pants I ordered and Mayako at customer support was able to fix it and let me know really quick.
Response from KokoroOct 26, 2021
Thank you so much for your review Kai!
Ethan D.
Very quick to respond and just overall nice experience.
Response from KokoroOct 21, 2021
Thanks for the review Ethan! Appreciate you!
Emily B.
Harrison was very helpful and prompt! Great customer service
Response from KokoroOct 21, 2021
Thank you so much for your review Emily!