Pat K.
OMG Getting Help is a Chore
OMG! This company is ridiculous! I bought the Turbo Jet Hydro X5 Cordless Pressure Washer online. I just opened it and had questions after reading the entire manual. So I went to the website for further questions, I sent an email asking how long does the battery last and what is the difference between the plastic wand and the medal wand? The instructions do not address either question. I get an email back saying they are not address questions for this product then she gives me the same email address to go to, WHAT? So a chat box opens up that responds like some AI bullsh_t and wanted to charge me $5 to speak to a real person. So I went online and looked for a phone number and got 888-320-1155. A very nice man tried to help me but could find no information on battery life and did explain the difference in the wands. Not impressed with this company, as soon as my battery is fully charged I will try to use it, hopefully it works or I guess I am SOL!