C. Ray B.
Great products at great prices
The process of buying the hearing aids was seamless. Prompt responses and fast service. I also ordered a TV streaming device, thinking it might help when watching TV. However, when I tried to hook it up, it wouldn't connect properly. It turned out that since I have a sound bar, there was an additional needed. Since I was having no trouble hearing the TV without the streaming device, I chose to send it back. This was the only hiccup in the whole transaction. The rep wanted me to just send it back with no documentation. When I said that I had never returned anything to any company without a return documentation and that I want something. He had to speak to a supervisor to get me a return label. Other than that little lack of training for that rep I couldn't be happier with the whole process.
Response from BuyhearingaidMay 15, 2025
Thank you for your thoughtful feedback! We're glad to hear the overall process was smooth and that you're happy with your experience. We appreciate your patience during the return and will use your comments to improve our team training. We're always here if you need anything!




