BuyBackWorldReviews of buybackworld.com

I sold with this company through a vender and they bought from these without a problem, then when I sold to them again they said my items were not authentic. I sent they a receipt like they asked for and I have nit gotten back from them or know why would they say my item is counterfeit

I sent in my old electronics for cash. Excellent communication and service, would use Buy Back World again in the future.

Customer service via email or phone needs improvement! The check was valid I got paid within a week of BuyBack receiving my item. I was wrong, Thank you

I have used BuyBackWorld to sell used laptops and cellphones and the experience is consistently very smooth. I would use them again! Thank you so much.

This place is either a scam or they have no idea how to work electronics. I sent in through Backmarket my iPad Pro. It’s in pristine condition and works perfectly. Backmarket offered $811. Knowing electronics I knew this was too high but the reviews were good so I figured even if they offered less it should have still been the original amount I expected. In a week (quick) they sent me a counter offer. They stated my iPad does not turn on or turns off unexpectedly. Are you kidding me? Then they offered me $231. I refused the offer and had them send it back. Yes it was sent back for free, best be since they lied about the product’s functionality. Got my iPad back. Battery was dead because it’s been freezing here. I could feel that the box was even cold. Batteries+cold=drained. I charged it. Came right on. No shut offs. They did put it in accessibility mode. Which is why I presume they thought it just shuts off. Should they be taking trade ins if they can’t figure out how to simply hit the power button 3 times to turn the mode back off? Absolutely the worst experience!

I sent in two separate packages, one iPad Air 2 and a Panasonic lumix camera. My camera, worth more, was inspected first and I was notified via email that it passed inspection and again when they sent money to my PayPal account. I never received the money. My iPad was inspected a week later, the quote readjusted and accepted, then I was emailed when they sent the money. It was immediately available in my PayPal, so I know the issue isn’t on PayPal’s end. I have sent THREE emails in the past TWO MONTHS to customer service and haven’t heard any response. When I log into my buybackworld account, only my iPad order shows in the history. The complete lack of customer service is beyond maddening.

Told me my pristine iPhone, that had been in a case and had screen protection the entire time, had considerable scratches. So they lowered the new offer considerably; I asked them to send it back to me. UPDATE: After I reminded them about the above, I received photos showing the now flawless reassessment. Three barely perceptible specs had been downgraded from considerable scratches to flawless? I followed a number of great reviews here so mistakes happen, however, some of the poor reviews seem very similar to my issue. That’s what concerns me…..

Easy to find an estimate. Easy to print a shipping label. Packaged up and sent from my local post office. Email updates as to the status and fast payment. Just an easy overall experience.