BuyBackWorldReviews of buybackworld.com

Very easy to use

The receiving and inspection went quickly. Got an email on Tuesday, 3/10/26 saying my item passed inspection and to expect payment in 2-3 business days to my Venmo account. It's now been 8 business days and they haven't sent the payment or responded to NUMEROUS email inquiries. Beware!

*Update*... I received my check via email the other day. They indicated it had been sent out already but provided me a link in another email where I could download the check. It took 3 weeks to get paid. I give high remarks for the layout of their website, ease of using it & different payment options but customer service sucks. Changing from 1 to 3 stars because they followed through with the payment. I sold them a phone & they claim they sent out my check via email which I never got. Ive sent numerous emails and no response. When I call their number either nobody answers or the phone is picked up then hung up. I do not what is going on with this company but its been a bad experience. Still waiting on my payment of $405 which as of March 3, 2026 I still have not received. Praying this business is not a scam. Emails & phone calls go unanswered.

Horrible never received anything and its a whole month later, first they got an empty box without my item in it, then all of a sudden it passes inspection and i will be paid 3-5 business days. A month goes by and still nothing these guys are crooks at this point I feel like they robbed me. Ok i just got an email that i got paid sheesh 🤷🏽‍♂️ u gotta complain a few times to get things done. Thanks for the payment, but i will never use or recommend the site to anyone.

After receiving my item, they promised to review it in a couple of days - after two weeks I had to ask their customer service and they finally did it. Promised to get me my money in a couple of days - had to again escalate to customer service two weeks later to make it happen. If you communicate deadlines to customers, try and make them.

Never use this company it took them to long to finish inspection I had to send a ticket in to get it done and then they said it would be 2 business days to pay me and I just received it 6 days later after I put in a ticket

Been waiting over 3 weeks now. Accepted revised offer and have still yet to receive my money. PAYPAL takes all of 30 seconds.. they ahve great apprasail procing, but at the cost of customer satisfaction. Smh

I felt in all fairness that I write this review after I labeled them a dishonest company in a previous review. I received my payment today after almost 15 days of waiting from DEC. 23, 2025 to today on JAN.7,2026 but I did receive it. I guess if you can except the long wait, the price is decent. ORDER NO--PS1105869414419