Jeannine
Recommend
Great service, timely turn around. Good offer price.

We buy back new, used, and broken iPhone's and Smartphones for cash value! We are known for our unbelievably fast payment and free shipping. Feel free to visit our website for a custom quote! :)
Buyback Surgeon (buybacksurgeon.com) has 169 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Claim this listingAppliances & Electronics · Downingtown, Pennsylvania
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Appliances & Electronics · Philadelphia, Pennsylvania
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Showing 156 reviews with 5 stars · Clear filters
Jeannine
Great service, timely turn around. Good offer price.
KaspTheKasp
offered a great price, highest on the market at the time for my device. emailed me right away with some issues concerning my device and those issues got dealt with right away. recieving payment took some time however that seems to of been on paypals side not Buyback's
Carmen
This is my first time selling a brand new iPhone online. It was quite daunting to send my iPhone to a total stranger with whom I never met, especially before I got paid. Buyback Surgeon turned this into a very pleasant experience. I found Buyback Surgeon via Flipsy (another pleasant company to deal with), followed the instructions and got my check in the mail about 2 weeks after I shipped my phone. I shipped my phone on a Monday, and the phone arrived at Buyback Surgeon address (they provided a USPS label free of charge) on Thursday. Buyback Surgeon started to check my phone next Monday and a check was cut Wednesday. It took about 5 days for the check to arrive. Buyback Surgeon has a progress tracker on its website once you are registered. Do not rely on this update - Just wait for their email (check your spam folder because this was where I found their email). Be patient. Also, sending them email is the best way to reach them and get a response (same for Flipsy). Thank you Buyback Surgeon and Flipsy for a pleasant selling experience.
Tony C.
I sold a iPhone I had and it was so much easier this way for me. I am a regular seller on EBay and found this to be much easier and faster for me. Payment was fast and communication was fast if I had a question. Will use again .
Alex
Thought this might be a scam since they were the highest pay offer. However after sending my iPhone in. Great price, and service. Communication was great as well over email. I recommend
Response from Buyback SurgeonApr 16, 2021
Thanks Alex!
mercedes R.
Great service, quick turnaround and I got a very fair payment for my phone! Will deinitely recommend to others looking to sell their phones and devices
Response from Buyback SurgeonApr 9, 2021
Thank you Mercedes :))
Tayler W.
I was always weary about phone buy back companies but this company made the experience smooth, efficient, and FAST! My phone was offered MORE than what ANY other phone company was willing to offer my mint condition Iphone 11 Pro Max. One company was trying to offer me ONLY $400!! Buyback Surgeon offered much more. If i had to recommend ANYTHING it would be to offer more options of deposit. They offer a paper check which, i should've done, or they offer paypal and what a JOKE paypal is. Due to the HIGH payout and because it's sent under a personal name instead of Buyback Surgeon, I am currently in the middle of verifying my account and transaction with them FOR THE THIRD TIME. When a rep was nice enough to approve my verifications for my account limitation i was under, IMMEDIATELY paypal requested MORE info for me to be able to transfer my money to my actual bank account. The documents they have requested i have sent in a AcTiVe chat i was in with a rep. So clearly theyre not reading their chats. The company it self was so helpful tho. In the evening, yesterday, i contacted them in regards to the stressful situation i am in with paypal and that i needed them to validate the payment they sent me and IMMEDIATELY this morning, Sarah, a rep, contacted me, letting me know that they validated it. Now i'm just stressfully dealing with paypal as i write this.
Response from Buyback SurgeonApr 9, 2021
Thank you Tayler! Please let us know if you need anything else!
Roberta R.
very happy with the quick response and payment on my iPhone. Thank you Jason for contacting me immediately about my phone. I will defiantly be using Buy Back Surgeon again. Happy Holidays
Response from Buyback SurgeonDec 31, 2020
Thank you! Have a happy new year!