Isabel K.
MY PERSONAL EXPERIENCE!
This brand keeps flagging my review they don’t want people too know the truth. If the brand has a problem with my review they can text me about it instead of getting trust pilot to delete it. I have tried this product for a whole year and nothing has changed my breast size is still the same I have changed my whole diet I drink 2 L of water every day I walk 10,000 steps and I have cut off smoking alcohol and sugar except for Saturday and Sunday. The weekend is like my cheat day. Most of their good reviews on trust pilot only have one review which is for bust bunny a real person would have about five reviews so I feel like the reviews on this was made by the employees to make the brand look good by giving them a good review. I even tried the menopause product and still nothing changed it is such a waste of time and money. The customer service is ok they may not reply to your emails are for about three days but they will still have time to send advertisement about their products to your email. I asked three people on their Instagram if the brand worked for them and they said no, one of the people I asked was even one of their ambassadors. It is a very disappointing and frustrating brand so if you have hope do not try this brand because it will probably not work for you. You are better off getting plastic surgery than trying this useless brand. I understand it does not work for everyone but if I have asked three people off their Instagram and even one of their ambassadors ever work for them and they said no it does seem a bit sketchy. The employees are polite I guess but they just want your money. It’s a scam in my opinion I feel like the employees know what they are doing and they know it won’t work for you.
Response from Bust BunnyAug 24, 2021
Hi Isabel. We apologize for the experience that you have had with Bust Bunny. After confirming with our sales team, It looks like you reached out about it not working after trying a 3 month supply. We let you know that if you have tried it for that long, then most likely this product would not work for you at this point. We have expressed that this product is not guaranteed and that there are a small percentage of women who this product will not work for whether it be due to preexisting conditions or just that their bodies are not responding to the supplement. After letting you know that we do not recommend you continue to take this product, you still chose to buy additional bottles and also chose to try our hormonal balance to see if it would change the results of the breast pills. We offered you a refund that you chose not to take and instead bought more bottles. We reiterated to you that we did not recommend you continue taking the product but you still decided to purchase more products. As for our ambassadors on Instagram, we cannot confirm who you reached out to but we assure you that handful of ambassadors we have are actual customers who have used our product before. We are a small family business. We only have a handful of employees who are working day in and day out to provide the best customer service experience. Sometimes we can get overwhelmed with customer service requests so we apologize for not responding within 48 hours. As for the advertisement emails, those are actually auto sent by our email system :) Customers are automatically opted in to our newsletter after purchasing the product. Whether or not someone is better off with plastic surgery, that is up to each individual to decide. We have prided ourselves in being an alternative to surgery for those that choose to pursue a more natural route. And while this product has worked for some, it also has not worked for others. You are not alone. We believe in 100% transparency and would never tell our customers otherwise. As you can see we do not guarantee anything on our website/product page. We can also assure you that we are not a scam. We have a 30 day money back guarantee :) We have also offered you a refund after your first purchase but you declined because you wanted to purchase more bottles as per your emails. Again we do apologize for the experience you had, there are things that are also out of our control. You asked for referrals for other companies and we provided a few but again we recommended that you do your own research on other brands whether it be in the US or UK. We wish you the best of luck in your search and again will always be here to answer any questions if needed. Thank you!