YouGovReviews of business.yougov.com

Initially, I couldn't get login codes; I emailed support, but they didn't respond. I then attempted 'forgot password' but still got no codes, so I sent more emails and received no replies.

They've turned into a scam! I've been emailing for months and not gotten a single response beyond the automated one that says they'll get back to me. It started with not being able to receive the login codes, and I emailed support but didn't hear back. Then I tried forgot password and still no codes so I emailed some more and didn't hear back. I've tested my email both incoming and outgoing and spam and there's no issues on my end. I know for a fact I had over 67K points on that app (I have a screenshot that even shows the date!). But I tried today (July 12,2025) and it says my email is not even registered anymore. How can they just delete someone's account and forfeit your points like that? It wasn't a dormant account because I last played in March right before the issue started with receiving codes (I have a screenshot of the March date and emails with the dates of when I started trying to reach customer support). If YouGov doesn't want to pay out then just get rid of the whole thing. Don't scam participants!

Having been with you gov for many years , I have to say you are treating your people with total lack of respect , reading the many reviews on this site , after umpteen emails and trust pilot reviews I still cannot get into my acct and you don’t seem to want to reply to any of us , I have done the work , gained points and you have completely blanked everyone . Shame on you , so many people conned

Seems my account has been deleted after over 10+ years with and over 150,000 reward points lost

Récompense non reçue en dépit de plusieurs demandes

I took surveys for over a year, and had accumulated over 198,000. At Christmas, I used 50 points for a PlayStation credit. When I checked my points, I was down to less than 62,000 points. I’ve written via email, asking about my missing points to no avail. I spent a lot of time taking surveys sent to my email . My advice - stay away from YouGov. Cookie Middleton

Very bad customer service, they don't answer at all, i invited hundreds of people make more than 12000 points but once i get able to withdraw they hided my withdrawal feature, all my points are legit but yougov is a scammer site ❌❌❌👎

I added my Virtual Visa card to Google Pay as directed by YouGov and Tremendous card still doesn't work. So I added the card to my Paypal wallet same results. I wrote them a few times after this action no response which I expected. I did get a response when I asked could you mail me a physical card immediately of course the answer was they don't mail cards out. All these people that wrote raving reviews about this app I'm truly happy it worked out for you, I just wish it would've been the same for me. This been going on since July 15th.