BuroraReviews of burora.com

Good communication and fast shipping

BUYER BEWARE!! A placed an order with this website Burora in June and received my package on Saturday. I contacted them several times asking why it was taking so long for my package to be delivered, they continued to to tell me to be patient, which I was. My last email to them (3 in total) I told them to either let me know what the hold up was or refund my order. This website is very sketchy. My order total was over 200$ worth of merchandise, upon opening and trying the pieces on I realized that I was getting a rash from the material that is used to make these pieces. There are no tags inside the dresses. I have no idea what they are made of. I immediately emailed them requesting a refund explaining that i developed a rash from the material, so they tell me I need to send them pictures to prove that I actually developed a rash, I’m not a piece broken furniture and I’m not putting the clothing on again to compromise my skin once again because they are to shady to issue a refund. This is bad customer service and it’s very obvious that they are a SCAM. I have been back and forth with them on email because there is no number to call trying to get a return label to get these pieces back and receive a refund back but it seems like I have a fight on my hands, I will be reporting them to my bank as a fraud and also the BBB. Friends, don’t order from this company!!!

The clothes weren't the greatest fit but the company was great at helping out with sizing issues.

Shopping was a pleasant experience. I am disappointed in the material of my items. They were described as jersey /T-shirt material but the are a silky polyester. Not what I was wanting.

The order took MUCH longer than expected to be delivered. 2 months! Unfortunately the one shirt that I loved the most of the three items I ordered is too small.

Both dresses I got we're very nice and they fit good except for the chest area. If I lose a little bit of weight which I could afford to my bust line will go down slightly but not that much. So at this point I am not sure if I will ever be able to wear either of the dresses. And that is a shame because I really like them. I went by the guidelines for sizing but it didn't work for that area.

Items were not worth price at all, not even close to photo. Very disappointing and then delays and ultimately a refund for 2 items not available. Disappointing is an understatement.

Beautiful dress, received some many compliments - definitely size up as it runs small. Shipping takes FOREVER so order keeping this in mind. Would be 5 star if the shipping wasn’t 3 weeks