BurnboxReviews of burnbox.health

Response from BurnboxAug 11, 2025

Hello Nikita, We’re truly sorry to hear about your frustrating experience. We want to make things right and help resolve this as smoothly as possible. Please reach out to us directly at [email protected] so our support team can assist you with cancellation and any refund concerns. Your satisfaction is very important to us, and we appreciate the chance to improve. 🙏 Best regards, BurnBox Team

Response from BurnboxAug 7, 2025

Hello Jamie, We’re truly sorry to hear about the delay and your frustration. This is not the experience we want for our customers. We understand how important it is to get timely updates, especially for your order. Please email us directly at [email protected] with your order details, and we will look into your shipment status and help you with cancellation or a refund if needed. Thank you for your patience, and we appreciate you reaching out so we can make this right. 🙏 Best regards, BurnBox Team

Response from BurnboxAug 7, 2025

Hello KJ, Thank you for sharing your experience, and we sincerely apologize for the delays and frustration caused. We understand how disappointing it is when expectations about shipping times aren’t met, and the added inconvenience of return fees is not what we want for our customers. Our team is actively working to manage the high order volume, but we acknowledge we could have communicated better. Please contact us directly at [email protected] with your order details so we can assist you with the return and ensure your concerns are addressed as quickly as possible. Thank you for your patience and understanding. 🙏 Best regards, BurnBox Team

Response from BurnboxAug 4, 2025

Hello Adam, Thank you so much for your kind words and understanding—we truly appreciate your patience. 😊 We're sorry again for the delay, but we're so glad our team could support you through it and help turn things around. Your excitement means the world to us, and we can’t wait for you to experience BurnBox. You're officially part of the fam now! 🔥 Best regards, BurnBox Team

Response from BurnboxJul 28, 2025

Hi Cathryn, Thank you for the amazing feedback! 😊 We're so happy BurnBox is supporting your health journey. If you ever have questions, we're here for you! 💪🔥 Best, BurnBox Team

Response from BurnboxJul 24, 2025

Hello Stewart, We’re deeply sorry for the experience you’ve had, and we completely understand how disappointing and frustrating this situation must be. We know you trusted us not only with your order but with your health journey, and we take that very seriously. Please rest assured that we want to make this right for you as quickly as possible. When you get a chance, please email us directly at [email protected] with your order number, and we’ll immediately escalate your case to find out exactly what’s going on. We’ll do everything we can to resolve this quickly and ensure you’re taken care of. Thank you again for your patience and for giving us the chance to fix this. We truly appreciate you. 🙏 Best regards, BurnBox Team

Response from BurnboxJul 22, 2025

Hi Craig, We're truly sorry for the delay and the frustration it caused. We understand how disappointing it is to wait this long, especially without clear updates. Our team did respond to your email and offered a partial refund or cancellation as options, along with canceling your subscription to ensure no further charges. We appreciate your patience and are here if you'd like to follow up or need further support. Best regards, BurnBox Team

Response from BurnboxJul 16, 2025

Hello Lauren, Get that—by day three, your taste buds can feel the repetition. We're glad the bone broth gave you a boost! Keep going—you’re doing amazing! 🙌 Best, BurnBox Team