Jason H.
SCAM!!
SCAM!!! I ordered a 3 month supply and selected to not have a subscription. Then I noticed a change on 7/6/25 for $33.99 and then on 10/5/25 for $32.99. I have read all their Terms and Conditions. It even list how to cancel the subscription. The problem is there is no place on the website to even cancel the subscription. In one of these reviews, they even talk about how you need to use the email they send with your purchase to cancel the subscription, well that would be great if I had an email---never received one. Searched all emails and nothing. All I have received is notification from PayPal about the charges. The first one from PayPal was on the purchase I made and is correct. The other two are a scam. Why do this to people? Just be honest and not try to hide stuff when you purchase. I see you respond to these, so if you can resolve the issue that would be great. Just please cancel any subscriptions you have for me and refund the money.
Response from BurnboxOct 6, 2025
Hello Jason, We’re truly sorry for the confusion and frustration this has caused. Please rest assured that we take these concerns seriously and want to resolve this for you. To clarify, when ordering BurnBox, you can choose either a subscription or a one-time purchase. If a subscription was selected by mistake, our support team can help cancel it and ensure no further charges occur. Please reach out directly to [email protected] so they can verify your account, cancel any active subscriptions, and assist with refunding the incorrect charges. We understand how upsetting unexpected charges can be and appreciate you giving us the chance to make this right. Best, BurnBox Team



