BupsyReviews of bupsy.co

UPDATE 2: It has been months now and i still have not received any feedback or my refund. UPDATE: Your response is not true. I have checked the account that i used to make the purchase everyday and no refund had been processed into this account. I will even submit proof that i have not received the refund. Again i have sent multiple emails to you that you have not responded to. How do you sleep at night?Knowingly lying about it and steeling pregnant women’s money. I WANT MY REFUND!!!! I live in south africa and i bought the pregnancy pillow from them as it says on the home page of their website free shipping to south africa. Well first i did not get any shipping info and when i asked them about it they said that the shipping company needs my south african ID number. I then sent it to them. After not getting any shipping updates again i asked them what the delay was. Then they said that the shipping company can not courier my parcel and that i will be refunded in 5 - 10 business days. It has been more than 10 business days and i have sent multiple emails asking them about my refund and till this day i have had zero response. This is a huge scam and these are people taking advantage of pregnant woman. Stay away!!!!!l

Purchased a pillow in August and have followed up multiple times. Cc'ing the office bupsy.co email. Not receiving any response. Please get back to me asap.

UPDATE: Please see my confirmation number here for order number#5757. I can't include links in Trust Pilot reviews but this is URL path of the confirmation link I was sent by email: 68871651595/orders/048d4969c9c01135180273d8a32b5947 Also I'm currently corresponding with Shopify to report your website. Sadly, didn't read these reviews before making my purchase. Similar experience to others in this thread. Have got the confirmed order number but there's no way to track my purchase. it's been over three weeks. No one replies to my emails or requests for a refund. Will be reporting the website to Shopify for removal.

This pillow is a scam. The material is cheap and not at all as described. The 90 day return policy is also a front, as when requesting it they say it needs to be returned in the original anti bacterial packaging, or the parcel will be destroyed on return to the country. My pillow arrived wrapped in black plastic and was In no way an anti bacterial packaging. Pathetic excuse and terrible pillow, do not recommend.

It’s a scam! They actually scam pregnant women Mine was advertised as shipped within dubai 3-5 days It comes from china, and takes forever !

SCAM ALERT!!!!! shame on you for scamming pregnant women! I have never received any tracking details nor my order after 5 weeks! no way of contacting anyone! awful awful scam! please everyone be careful! it says 4.9 on trust pilot but that is a fraud!

Terrible product. The 90 days trial is a way to lure you in, as you then have to pay to return to China "in original packaging" which costs more than the pillow. Also, their site says refunds are only if not used. How do you trial it without using it? Don't recommend at all. Get one off of Amazon instead or a vetted US small business.

Terrible product, didn’t help at all. When it arrived, it was flat and nothing like advertised. The 90 days free is a way to lure you in, as you then have to pay to return to China, which costs even more! Poor customer service and not happy at all with how my emails were handled and no acknowledgment of the fact that the product was not what I ordered, but still expected to send back and pay for postage. Wouldn’t recommend. Such a shame. In response to your message below: There is no “cheap shipping option” I will still have to pay an extra £20 just to return, which is almost half of the cost of the product itself. So that isn’t something I am impressed with.