BupsyReviews of bupsy.co

Waste of money and time..! 2 weeks from purchase only after my mail I got respond that they don't deliver to my location and will get refund in 5-10 days. .. Fine. Now more than 1 month no refund or any contact from company side after my mails. Very disappointed!! UPDATE: No, no money on my account..! I would feel free to contact if u ever reply to my massages.. SCAM!

UPDATE: Bupsy claims that money has been refunded. IT HAS NOT! Shows clearly what a scam company this is! Save your money and avoid this shady company! Delivered product is defective, can be returned at your own cost. What a joke is this?! You are too lazy or incompetent to have proper quality assurance in your chinese factory and have the customer send your goods back instead of saying "Our fault, apologies! We will send you a free replacement or - if you don't want to have it anymore, reimburse you or send you a free return label". Maybe I am spoiled by EU laws but this Chinese way of dealing with customers is really just a joke [Update] after reading Busy's response below: no, it has not. There is still a buyer protection case open at PayPal and i am waiting for my money. I have no idea why you are obviously lying. You guys are scam, period And for everyone else. Look at the star rating and quickly think whether the soooo amazing reviews on the bupsy shop make any sense. Like with any other Chinese on Temu etc, this is just scam scam, scam

Delivered faulty product, zipper not working. Refuses to replace it at their own cost, offering a 10%/5$ refund to get it fixed at a local tailor. They claim that their terms and conditions were accepted. So basically they could've sent a rock instead and would still say we replace it at your own cost. Opened a fraud case at PayPal Update: their own return and refund policy page states "What if I received an incorrect or defective item? At bupsy we strive for perfection, but sometimes mistakes do happen. Please email our support team within 7 days of receiving any incorrect or defective merchandise and we will make sure you are taken care of. Be sure to include your order # along with an explanation of your issue. We will replace any defective item free of charge." Looking forward to a free replacement then

Stay away from this company!!! The pillow was not delivered, and I haven't received response on the reimbursement after my multiple emails. UPDATE on March 9th: Upon receiving a public answer from Bupsy saying that the refund was issued, I’ve checked once again with my bank, but there was never a refund from the company. If the refund was really issued, please then send refund confirmation on my email address, don’t just state something which is not true.

First of all... I left a one star review on their page and it doesn't show. So already, they falsely advertise their 4 and 5 stars and don't show you anything less.... The 90 day trial is misleading. They treat it as a 'refund' and expect it back in 'original packaging' and unused condition. That's not a trial, especially when the packaging is a taped up black plastic bag (had to cut it out!) and you can't trial it because the fabric is so cheap (and you're sleeping on it!) so it obviously shows signs of use, even after just 2 or 3 nights. The real kicker.. they don't tell you that the return is to CHINA at your own cost. That cost from the UK is about £60... the same cost as the pillow itself. Totally misleading and not worth it because the materials are cheap and after less than a month, the pillow is already falling apart and the velcro holding it together no longer works. Such a disappointment. CURRENT UPDATE IN RESPONSE TO THE REPLY FROM BUPSY: This is such a lie. Absolutely no refund has been issued at any time. My first contact was on February 7. As of March 20 nothing has been received.

Absolute scam! Ordered my pillow with extra piece, then they sent me the tracking number and the pillow has never come. They straight away made a "return" without me even collecting the package from the post office. I have sent them the proof that the pillow has been already delivered back to them. Emailed them to refund my money - never got a reply, and then guess what, I have messaged them on instagram page they have read, ignored me.. so I commented under their post and they blocked me on insta! Be aware ladies!! This is a proper scam you will never receive your pillow and never receive your money back. DO NOT BUY ! All the reviews are fake , as well as comments which are positive on instagram. The rest they delete and block. I hope this year this company will burn in hell and all the people that do work for this company will have their worst year ever!!! So many pregnant woman fooled. SHAME

They advertise the “3-pieces maternity pillow” and put pictures of both of the 3 pieces (2 half moon + the long one). In the description it’s written “3-pieces”. However, the purchase doesn’t include the long pillow. After I’ve placed my order, I received an email giving me a discount for the 3rd piece. I then figured it wasn’t included. I wrote to the company to cancel my order, as it was false advertising. They declined and then ghosted my emails after I asked for a full refund. UPDATE : they finally replied this. I would have posted a screenshot as it’s absolutely incredible as an answer : “ Hello Audrey, You are the only customer who is claiming this. We are only expecting our visitors to know how to read the description, not only to check the images. The fact that you opened a dispute charge on a payment that you made because you did not understand what you are buying makes us understand the type of person you are. We will submit documents and proof that also people with IQ lower than 25 can understand what they are purchasing just by spending 10 seconds on our product page. Have a great day and we hope you will not reply to this email as you've been blocked. ”

Complete Scam, similar to the others in this thread. I purchased this pillow and it took over 3 weeks to arrive with no tracking info. Then I submitted a return for the 90 day return gaurentee and I hadn’t even opened the pillow because I’d already bought another. Then I paid more to post the pillow back to china than it was worth. And never received a refund deputise several emails back and fourth. Absolute scam.