Cody B.
My order was lost
My order was lost. I wrote you an email and you replaced it but your response email didn’t make me feel good. You said I should buy the $3 insurance. It was a subscription that I couldn’t remember if it was available. Why is that not included in your service? Simply I want to buy a product and get it. If it’s lost, it has nothing to do with me. Include the peace of mind in the cost of your products. If I was out my money because your shipping service lost it I sure as hell wouldn’t spend another dollar with you. Regardless of your product, you’re in the service industry. I’m not mad I’m just disappointed. The whole thing left a bad taste in my mouth and leaves me on the fence about moving forward with another order. Yeah I got my $140 order replaced but it made me feel stupid.



