Heather N.
Basically everytime I buy from here…
Basically everytime I buy from here half the cigars are bad

Buitrago Cigars is your Cigars, Cigarettes, Ashtray, Humidors Distributor in Florida Thanks so much for visiting our online store. Our team is excited to provide you with an impeccable online shopping experience and remains available to assist at any time. If you have questions, comments or concerns about your order or the content found within this website, please feel free to contact us via telephone or email and one of our experienced team members will get back to you right away.We opened with a mission. A mission to provide you with the best prices, and service possible. We cater all types of clients, Consumers, Convenience Stores, Liquor Stores, Tobacco Shops, and other Cigar Distributors and Wholesalers, so no order is too small or too big and rest assure that you will always get the lowest prices and best service.Our state of the art warehouse and location allow us to not only keep the freshness cigars but access to over 1000 different brands and styles, well have all major brands like Swisher Sweets, Black & Mild, Dutch Masters, Wesport, White Owl, Phillies, Game, Garcia Y Vega, Backwoods and much more.
Buitrago Cigars (buitragocigars.com) has 506 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 17 reviews with 2 stars · Clear filters
Heather N.
Basically everytime I buy from here half the cigars are bad
Roger L.
Shipping is extremely slow. My last order took 8 days to get from Miami to Orlando. My current order seems to be on the same schedule. It’s not a mail service problem, once shipped it only took one day to get here. I don’t understand why it takes so long to post the shipment.
Marya T.
Order still has not been shipped out. I want a refund for the shipping I paid. I could have just paid for the regular shipping. I’m very disappointed and frustrated after reading reviews.
Joseph R F.
It should not take 15-16 days to deliver
Benjamin N.
Almost a whole week or more for a delivery
Norman M.
The delivery of my order took an extended period prior to being delivered.
Gerard S.
I have had an open order for 11 business days now and not only is it not being filled, but their support has not responded to my email requests asking what the status is and why it hasn't been filled. Another order I placed on October 29th did not ship out until November 11th.
Curtis F.
5 days to fill my order? That's about 4 days too long.
Response from Buitrago CigarsAug 13, 2024
We are truly sorry for the inconvenience, we added $15 as store credit to your account for the inconvenience