Build 'Em PetsReviews of buildempets.com

Avoid this shop at all costs, just like many others here have warned. This is completely unprofessional and a total scam. They take your money and don't deliver. I placed my order on December 7th and still haven't received anything by January 22nd. They claimed in early January that the order was handled, which was a blatant lie. After multiple follow-ups, they are now ignoring me. I strongly advise EVERYONE to stay clear.

I placed my order Dec 10 and still have no shipping details. I have emailed multiple times with one reply which stated it is a busy time of year but my order is still processing. I have since asked for a refund with no response. This is a total joke, unacceptable. Don’t use this company!!!

Placed an order in November still not received goods. Emailed on multiple occasions with no response. DO NOT USE THIS COMPANY.

I was so excited when I placed my order. It was supposed to be a Christmas gift for a friend. I waited three weeks with no order updates. I emailed the company 3 times just to see when it would be shipped. No response to any emails. Obviously I’m not the only one who has encountered these issues. Definitely don’t purchase from this company! I already disputed the charge with my credit card company.

I placed my order in November, and it has still not been shipped. I have sent five emails and received only one response, which was unsatisfactory. I am now very concerned about the legitimacy of this website.

Placed my order on 6th November and chose priority processing. Totally missed Christmas (it was to be a Christmas gift) and I’m still waiting! What really annoys me most is that they still advertise and take orders and then claim it’s a mental health issue with staff!

Awful! Placed order Nov 17 and aparently you can just add a product to your order AFTER CHECKING OUT! I accidently hit a button and it ordered a $90 product i did not want. No confirmation just charged it to my card. Tried to email them that i did not want it and they said sorry you have to receive it and pay to return in. Now i havent even got what i originally ordered and they are avoiding my emails. There is no phone number to call because i guess they dont want to have to explain to people that they are not shipping out their products. $130 worth of product i am missing and they were christmas gifts. WORST COSTUMER SERVICE IVE EVER EXPEREINCED!

I purchased an item as a gift for Xmas in mid November, the company has taken my money but yet confirmed payment but declined order this was the message I received from the site’s robot, I have emailed on 4 occasions over 7 days and no reply. Not good customer service