buffcitysoap.comReviews of buffcitysoap.com

Back when Narcissist body spray came out I RAN to the store and bought two, I was so excited! It smell AMAZING- for 5 minutes. Then poof- it was gone. I did a review on their website, giving it 1 star. They would NOT publish my review. And I know darn well I'm not the only one who felt/feels this way. Because of that, I never bought one more thing from them. I'll stick to BBW.

Anyone else being told that they have to wait an entire month to receive their order because Kentucky has run out of soap? This is extremely sad customer service if this is their final answer. I can’t make this up every time I try to post something about it they take it down. So just wondering if anyone else is experiencing a month-long delivery time after ordering for Christmas and cyber Monday? I run a small business myself, so it’s really sad that this is their answer and they cannot give me even an estimated ETA as to when I will receive my order.

I’m a huge fan of Buff City Soap! My review is based online only as I don’t have a store near me. My sisters raved to me about Buff City’s laundry detergent so I went online & ordered some & ever since my first delivery I never looked back. I love every scent I have tried & I have tried a lot! I have also tried their soaps, lotions, shower oil & love all of them. Amazing scents. I have always received my shipments fast & with no issues.

Nice customer service from Amanda. She was very informative about the scents I preferred. Will come back!

Amanda is very friendly and educated me on the products

Local store just closed after 4 yrs, no warning. All these rewards they send out via email and your loyalty points can only be used in store. No stores within 100 miles of me. The store in vero beach Florida where my mom lives... permanently closed as well. This company is beyond a Hassel and clearly has stability issues. Shop at thelaundress.com. yes they are a little more expensive, but been around forever and quality is exceptional.

I love going to Buff City Soap to be exposed to the newest scents. It always smells wonderful and you can get that same wonder smell in your shower, in your clothes and on your person. It feels great to smell fantastic!!

Where is customer service? Do we just get "contact us" through email with Buff City Soap??? I received a bad shipment of laundry detergent-about $100 worth.... no smell, discolored, and hard clumps throughout product. I have reached out to customer service through their preferred email THREE times-no response.