Allan
Ordered carry out wings last 2/7/2021…at Willowbrook Illinois
Ordered carry out wings last 2/7/2021 at 1pm and was told to pick up @ 5 pm. Husband waited patiently for one hour but it was getting closer to 2 hours so decided to cancel. The cashier stated would cancel the order & get us credited. We called BWW on 2/12 & talked to service manager and he stated will cancel and credited. To this date of 2/17/2021, the bill has not been canceled & credited so we called our credit company for stop payment. It was a bad experience and customer satisfaction. We have been a customer of BWW for over 10 years and enjoyed their food however with this experience we will no longer patronize this restaurant as there are comparable food and wings in other restaurant that we will surely enjoy.
