Buffalo Wild WingsReviews of buffalowildwings.com

on 03/28/2026 I ordered delivery off the Buffalo Wild Wings web site. Ordered the 20 piece wings and a cheese burger. Order arrived and when I opened the bag the Cheese burger was missing. Started calling the store (4594 Tropea Wy. in Jacksonville, Fl. first 2 times the phone at the store hung up on me. 3rd. time the person told me to call Door Dash. Had to drive over and ask for the manger. Told them to make a new order. Made the burger and micro waved the rest.

This is the most screwed up restaurant in the whole country. I went to have lunch at their restaurant at Atlanta Airport. I paid 25 dollars to eat junk. The potatoes were overcooked, dark brown and hard to chew and swallow. Most likely the leftover of another client’s remaining portion. I could count them. Save your money and choose another restaurant where you will know what you are eating.

Yesterday I ordered a 20-piece bundle of wings. I picked up an order and brought home. The wings were so overdone and dry we couldn't even eat them. Beyond that, they had included no sauces that were requested. This coupled with my last order that was bone-in wings but delivered boneless just emphasizes how poorly this location is managed. No good manager would have allowed those reheated - overdone wings to go out. I will no longer do business with this company and will file a review encouraging others to seek a better restaurant.

not bad experience

This was the most unprofessional Service Ived had in a reastraunt. Yung lady (red) Hair obviously upset about something…walking around cursing yelling to herself. I had to ask a different server for Refills this was just not a professional environment this was Veterans location in Metairie please do better with the staff

I ordered carryout from the Grove City Buffalo Wild Wings store and when I got home and checked my order, all the wings, 40 in total, were bone in. My husband had ordered boneless and it clearly states this on the receipt. We also did not get a large portion of the ultimate sampler. I sent an email to the customer service department and was told I would hear from the store in 3 - 5 days. After a week, I emailed customer service again. Again, I was told that the store would contact me in 3-5 days. This all started on Feb 7 and today is March 7. I still have not heard from the store. I will not be returning to this store again. The management and customer service are both a big disappointment

Vastly overpriced, poorest/slowest service imaginable.

Amazing food experience and family atmosphere. I think the only people who post about this restaurant are ones who happen to have a bad experience one time. You don’t merely get to hear enough of the great experiences. My server was brand new and handled a party of 30 of us on her first day with ease. She was such a delight, didn’t even bother us that it took her a little bit to split up the checks.