Buffalo Wild WingsReviews of buffalowildwings.com

12450 Day St, Moreno Valley, CA 92553 This place NEVER Evar!!!!!!! Yes I said EVAR!!!!!! Have to worry about me coming here again Me and my friends decided to come here to chit chat and have wings and drinks. All restaurants have wait times so that wasn’t a problem. So we were told we could sit at tables at bar if they were available. The 3 of us Found a countertop table and sat and waited then waited some more finally flagging down someone to clean the table. Waitress finally came offered paper menus instead of reading it on our phones. Ok good 2 of us ordered margaritas with sugar no salt. While waiting for those the waitress took our order. My friend wanted boneless wings so when waitress asked what flavors my friend kind of paused. Waitress pointed out where the flavors were located on the menu. “They are right there (pointing) now what flavors you want! “. Not what she said but how she said it. I instantly felt she was a lil short and rude but I held my tongue cause I could be wrong. After she left I asked my 2 friends. Was it me or she seemed kinda short. My friend thought she was impatient as well. Ok strike 2. So she finally brings the 2 margaritas and they both have that Tajin salt. No ma’am not what we ordered. She claims she wrote down no salt. She took those back indicating they have no sugar so either Mr Bar tender gave us what he wanted or she probably didn’t write it down like she said he did. Now we all ordered Honey Garlic wings, together we ordered the House sampler. When the order came guess what it wasn’t right either!!!! After her getting so short patient with my friend over what flavor she wanted she brought her bbq😂🤣 boneless wings. The house sampler was absolutely horrible. Chips were stale and what kinda nachos are these anyway? I vaguely remember she indicating that she could keep those bbq wings and won’t be charged 😂🤣 Really lady I’m really about to leave and WONT be charged Another gentleman I think Jorge brought her correct wings and my fries that I didn’t get. After that we haven’t seen her since. First I thought maybe she went on break. But most waitress/ waiters will tell you that Now me and my friends we are an older generation so we noticed and asked each other where is the manager that walks around asking you if everything is ok? Also noticed that most patrons are young people that will put up with this nonsense. So finally we wait for the check asked Jorge and he got it for us. He even went over and informed her that he was bringing us the check. Now we see her as she still never came back. As we go upfront to pay. I turned around waiting for my friends I’m noticing now a couple of staff members are paying attention to us. Why???? This is why. 3 ladies at the reception desk one ask can I help you I give her the check she says oh no you have to give it to your waitress. Oh I they thought we were leaving without paying. Which would have been warranted. We haven’t seen her and I’m NOT about to go back over there and find her, nor deal with her. BUT…….Jorge comes from out of nowhere and takes care of us. Should I have left long ago? And not pay for anything. Yep. Should I have complained and not pay for 1/2 items ordered? Yep. And will I be back? Nope Nope Nadda!

I've been going here maybe once every month or two for about 3 years. No complaints until last night when I just happened to go there on a busy evening at 7:15 pm. The hostess and seating system was messed up and arbitrary. I was told there'd be about a 15 minute wait, so I did. I was almost completely ignored for at least 35 minutes. Some people had reservations and got seated ahead of me obviously but 2 parties of 2 and 3 people came in, checked in and were told of the wait, and this was after me. In both cases each of these parties got seated ahead of me after 5 minutes or a bit more while I looked on in disbelief. I finally got some attention when the hostess offered me one of those high round tables with high stools 'in the bar' but I wasn't interested - not very comfortable for eating. I spied a small open table in a corner, you know - the type where they often try to stick the solo diners at and asked for that but was given some reason why I couldn't sit there. (something to do with the waitresses?) She said 'it'll just be a few more minutes" (Not a very accurate prediction), which later grew to 35 minutes heading to 40. As time went on, the hostess became more and more scarce and then disappeared. I got angry over this shabby treatment and being shuffled backwards in line. I got fed up and left and this maybe have been close to or over the 40 minute mark - not exactly a 15 minute wait. Discrimination against 'senior citizens' or solo diners? The manager's seating system, or an inept or rude hostess? Only they know for sure, but I was definately unhappy with being treated like a nobody last night. And I went out of my way to eat there that night. Or NOT eat there, more accurately.

I placed an order via BW3’s website for (4) Teriyaki Sauces and (1) Mild Sauce online for delivery. The total was $32.45 including a $5 tip for the driver. Their web server failed so I was unsure what happened to my order. I called the BW3 location and was told that they only have (3) Teriyaki Sauces for my order. The employee was unsure how to issue a refund for (1) bottle of sauce and asked me to pick something else out. I told her that I don’t want a different sauce and that I just wanted a refund for (1) bottle. I then waited to speak to the General Manager. He said that it would take up to 7-10 business days for a refund of $5.49 which is crazy. It took BW3…..1.73 seconds to take my money and now I have to wait up to 7-10 days for a refund and hope that it is correct. I also asked the manager to include a corrected receipt with my order. Instead, I got an incorrect receipt. I would assume that BW3’s computers take some type of inventory of what their locations have before taking customer’s money. This is the 3rd time this has happened to me. Be advised that if you place an order for something that they do NOT have in stock, they will insist that you substitute for something else AFTER they get your money. Update - After waiting (9) days for a company reply or a credit, I have yet to receive a reply or a credit. Maybe BW3 should let customers place an online order and pay them in 7-10 business days and see how they like it !! Also, when you buy at least 3 bottles of any of their sauces, you are supposed to get a “Crate of Sauce Discount”. Every time I go to a BW3 location, they never apply the discount. I have to ask them for it. They look at me like I am crazy. They give me excuses like “We don’t give a discount”. “We don’t know what you are talking about”, and “We have never given a discount like that before”. My reply is “Yes you do and here is my receipt”. Then they have to get the manager who goes to the register and redoes the order and hits a “Magic Button” and by the force of a miracle, the discount is applied.

I order on Tuesday and the wings turn out dry and nasty will probably won’t ever goes back

We ordered ultimate nachos appetizer with ground beef topping and when it came I was just shocked at how little toppings there were. It was just bare minimum and it cost $11.50. I just felt it was very sad....and I did not like all the lime on it.

Terrible customer service, mediocre food, and dirty establishment. I went to the location on Dobbin Rd Columbia, MD and the management was rude and unprofessional. They got my order wrong THREE times and my wings were cold.

My grandpa, aunt and I went here and had amazing time food was delicious! Our waitress Annabelle, was the most kindest and greatest person there and it was her first week. This restaurant needs to be more recognized!

Everyone in the Kingston buffalo wild wings gives out standing customer service especially the manager Brianna Lyons every time I go there she always greets me and my friends she is a outstanding manager treats her staff and customers with outstanding respect