Crystal P.
Service sucked
Service sucked. He was confused and couldn't handle a big party. My son didn't get his food until an hour after we ordered. And manager decided only half off was acceptable.
Buffalo Wild Wings is an American casual dining restaurant and sports bar franchise in the United States, Canada, India, Mexico, Oman, Panama, Philippines, Saudi Arabia, United Arab Emirates & Vietnam, specialising in Buffalo wings & sauces.
Buffalo Wild Wings (buffalowildwings.com) has 559 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Crystal P.
Service sucked. He was confused and couldn't handle a big party. My son didn't get his food until an hour after we ordered. And manager decided only half off was acceptable.
Jill S.
This place has gone down hill. My food was cold, they brought my kids food out 15mins after we got ours. The place is dirty. Never going back. They are going to shut down.. I give them a year
CRR
I am disappointed with this company. I ordered food for our work and even went and picked up the food. They were a hot mess, everyone everywhere all running around and confused and when I brought the food back to the office ,food was missing for a few of our employees. I go an call the number on their website (216) 896-9464, in which I get a message stating the number you have called is either disconnected or no longer in service. I will not be ordering again from this place.. They did not even check to make sure all food was in the bag before giving it to me....:(
Kristi
I WOULD GIVE 0 STARS ON THIS CRAP HOLE OF A COMPANY. CRAPPY SERVICE IN THE EMPLOYEES AT THE FAIRFIELD CA STORE AND MANAGEMENET IS EVEN WORSE AND CORPORATE IS THE WORST OF ALL OF IT. 3/19/23 I ordered dinner online and paid $30.63 for it. I get there to pick up my order. I waited 20 mins before I could even find an employee. It was not busy as all the tables were open except for 2 tables. I finally found a employee and i stated that I was there to pick up my order. aa few mins later she comes back and tells me that due to short staff, my order was changed1 to p/u the next morning. I cancelled that order and wanted to speak with mgr. NO MGR ON SITE! i FOLLOWED UP THE NEXT DAY AND AGAIN NO MANAGER THERE TO SPK WITH. iI WANT MY MONEY BACK! iTS BEEN 3 WEEKS AND STILL NO MONEY RETURNED!! U OUGHTA BE ASHAMED OF OF THE WAY YOU HANDLED THIS! I COMPLAINED TO THE CORP COMPLAINT LINE 3 TIMES OVER THE PAST 3 WEEKS AND STILL NO REFUND AND NO RESPONSE FROM ANYONE!! THIS IS A GOOD EXAMPLE OF WHAT CAUSES PEOPLE TO LOOSE THEIR COOL AND GO POSTAL I will never ever give them the time of day again and will be sure to let everyone know that they are crooks and not one professional employee anywhere in the store nor in corprate!
Chris F.
JFK Terminal 4. Pure crap show. To go order…just asked if someone can look to see if still open and for 3 blowoffs until I got with the manager. Guy said he was off the clock yet hanging around eating and drinking free stuff. Bar tender little girl said it will come out but it is NYC and ppl just take your order. Another waitress said the same. Horrible. They all need fired.
RELONDA TURNER S.
Hi, everyone doing today? Well I hope you are doing fantastic like us. My husband wanted some wings he'll have another ate any at this place I guess first time right. We went to the one in Addison so I said honey what would you like he said give me a combo I said okay he stayed in the car while I go inside soon as I put his drink down and his food in his lap he went downtown on the wings so after that he's smacking and getting so excited because he fell in love with the wings. So now he's stuck like Chuck if you know what I mean. So today is Thursday after I go renew my driving license I'm a surprise him I'm going straight to Buffalo Wings and all to him another combo. So I feel like you work hard for your money if you want to go get some wings be my guest treat yourself every now and then. This what my husband say you cannot go wrong going to Buffalo Wings. And he had to have his Ranch if you don't have it he get kind of goofy if you know what I mean by that. Thank you for satisfying my husband he works so hard. Another satisfied customer
Bev D.
99 cent takeout fee is ridiculous and you just lost you some loyal customers. We've been going to Buffalo wild wings for 16 years after church on Sunday and the time frame is judged because our oldest grandchild is 15 and my daughter-in-law was pregnant with him when we started doing this. We are done. I called corporate they said it was because of inflation. You want to jab at your customers because they are having just as much trouble with inflation as you guys This is ridiculous
Derek H.
Wings were not delicious, dry rub wings were dry and tasteless.They need to bring back blazing. Too expensive for what I received. This will be my last try.