BUDKReviews of budk.com

Response from BUDKMar 30, 2022

Hi Anthony! We’re so sorry to hear that your experience did not meet our standards. We value our customers' feedback and work hard to ensure that steadfast resolutions take place as it is never our intent to cause any dissatisfaction. With the information provided, we are unable to locate your order but do encourage you to reach out to our Customer Support team at [email protected] where we would be more than happy to assist you with a refund or a replacement. If there is anything else we can assist you with in the meantime, please let us know and we look forward to speaking with you soon.

Response from BUDKMar 18, 2022

Hello! We do apologize for any inconvenience and would love the opportunity to look into this for you further. We are unable to locate your order with the information showed and kindly ask for your order number so we may take a deep dive into this situation for you and see where the disconnect may have lied. Thank you for bringing this to our attention and look forward to speaking with you soon.

Response from BUDKMar 14, 2022

Hi Flash! We truly apologize for any delays and would love the opportunity to look into this for you. We are unable to locate your order with the information showed and kindly ask if we may have your order number so we may take a deep dive into this situation for you and see where the disconnect may have lied. Thank you for bringing this to our attention and look forward to speaking with you soon.

Response from BUDKMar 9, 2022

Hi Brian! We are sorry for any inconvenience this may have caused. We would be happy to look into this situation for you further to see where the disconnect may have lied. We do understand your disappointment and we do thank you for allowing our Customer Support team assist you with processing a full refund and we do hope to see you again in the future.

Response from BUDKFeb 24, 2022

Hello Eugene! We are sorry to hear about your recent order and we would like to thank you for allowing us the opportunity to make things right for you quickly. Our team was able to fully process your refund per your request. If there is anything else that we can assist you with, please do not hesitate to let us know, as our Customer Support is always readily available.

Response from BUDKFeb 16, 2022

Hi David! We’re sorry to hear you didn’t enjoy your experience with us. We take customer feedback to heart and would love to learn more about your experience so we can improve our services and make things right for you given the opportunity. Our Customer Support has made attempts to connect with the information provided and we hope to rectify the issues you have brought to our attention. If you'd prefer, we can be reached at [email protected] at your convenience as we continue to review your initial order. Thank you for your patience and we look forward to finding a steadfast resolution for you.

Response from BUDKJan 27, 2022

Hi Charlie! We truly appreciate you taking the time to share your feedback with us. We do take great value in our customers comments and are sorry to hear that you found your recent order to be unsatisfactory. We have not shifted from our distribution, however, each of our products are backed by our iron clad satisfaction guarantee and would be more than happy to assist you with a refund or a replacement if you should choose. Thank you once more for your review and we hope to have the chance to assist you sometime in the future.

Response from BUDKNov 27, 2021

Hi Shawn, we apologize for any inconvenience this may have caused when receiving your package. We utilize UPS Surepost where they collect the order from our warehouse and then transfers the package to our customer's via the local post office to complete the delivery. USPS delivery is not always guaranteed and will make sure to inform all future inquiries with this detail. Thank you for bringing this to our attention and we hope to have the opportunity to serve you again soon.