BUDKReviews of budk.com

Don't buy from this company! I'll never attempt to buy from or recommend Bud K again Bad and completely unfair business practices to decide to do away with a package sale AFTER people have ordered and paid for it, then cancel their orders without even offering another option. They first told me it was a computer system problem, then it was a marketing problem, then finally admitted that it was the company owner who decided to do away with the sale and cancel everyone who had already ordered and paid orders. Update, they now have offered me half of what I originally ordered so I had to add another item to attempt to somewhat reach my goal. Didn't offer any discount on items or shipping costs, so we'll see how this round goes and if I get it on time and in good shape. I am more than willing to post good reviews if this time goes smoothly and quickly.

I ordered a S&W pen/knife, the pen ink was dried up. I reached out to customer service to voice my disappointment and I was told to go to Walmart and find more ink. I paid $20 for the pen !! I shouldn’t have to buy ink !!

This package was by far the worst. The camera's boxes were crushed up and the plugs were rusty, the mask was dirty and the bag looked like someone played soccer with it. I wasn't at all happy with it. All the others were good. But this one was bad.

I spent a lot of $ with BudK. I planned to spend more, until they recently sent me a defective product. I contacted them to notify them of the problem. They said a return shipping label would be sent to me. Everything seemed to be in order, until I realized it was a 14 day standard shipping label AND I had to pay $16.42 to purchase a box to return the item. I kindly requested reimbursement for the box and they refused, claiming it was against company policy. I spoke with a manager. Same song and dance. No one was willing to do the right thing. I told her that I would never do business with them again because they refused to make this right. So, I now wait 14 days for them to receive the defective product, then an additional 14 days to receive the replacement, while having also purchased my own box without reimbursement. Great customer service BudK! Just fantastic.

I had the knife I ordered customized as a gift for my son, but my knife arrived without the customization. Other than that, the knife is a good product.

I used to buy often. Free shipping fridays always. No more. Hey I know it's cheap stuff and I am good with it. Amazon ships free to me. I'm not ordering $90 worth if stuff to get free shipping. also the $.99 insurance is just money for what their responsible for anyway. No tracking on the insurance either.

Disapointed