BudgetvetcareReviews of budgetvetcare.com

Absolutely do not use them: my pigeon passed away because of the delays it took getting her medicine. I hate this company and everyone who deals with it. Emailed them because I had a typo in my address- they replied back saying they changed the shipment order to the typo address, I emailed again, which they finally corrected. Then asked for an eta TEN days after placing my order, assuming it was on its way. They then emailed back saying the medicine was out of order and a refund is on its way. I have yet to receive refund as im writing this after the death of my pigeon. F this “company”

Beware !! I ordered Heart guard Plus and Nextgard for my dog from budget vet care. When I started to wonder why I hadn’t received it I tracked it and found it was coming from Shanghai. When it finally did arrive I compared it to the boxes of medicine my was taking and found them to be similar but not the same that I bought here in the USA. I called and ask to return. They told me to just say return to sender which couldn’t be done because I had already opened it. They finally sent me an envelope to return to United Kingdom. When I tried to mail that the USPS wouldn’t take without customs declaration. When I went back to post office with the custom declaration they said you can’t mail prescriptions drugs to other countries even though they didn’t require a prescription. I called them once more and was told to take to a different post office and say it was pet products. Then they hung up on me. So they’re expecting me to lie to return their fake products. I ask for a US address but apparently there isn’t one. For some reason they refunded my money without returning the products. When I tried to dispute the charge on my credit card they had already returned my money.

Purchased some Nexgard for our dog a few months ago. After using twice (two months) it is not working. We average pulling 50 ticks off of her every single day. If we miss some, they become engorged. This medication is not working at all. I tried to see if I could exchange the medication for a different batch and was told they are unable to do an exchange...of course, that's because it will cost me $40.00 more to order now than what I paid in March. I have been waiting for about a month for a return envelope and it still has not arrived. Also, I was told that they are unable to give me a refund for the two used ones. When I said I want a full refund...that the chews didn't work, I was told that the ticks are getting immune to Nexgard. When I said ... so... you're saying that Nexgard isn't working anymore on ticks, he backtracked and said that it works fine. Which is it?? It cannot be both. I don't know if the ticks are becoming immune to current medications or if this was a bad / old batch. I guess we need to get chickens and guinea hens to get rid of the ticks instead. It's probably better for our dogs anyway to not have to ingest something that puts enough poison into their blood to kill something that bites them. That can't be good for her long-term health.

Twice I ordered a medication for my dog. Twice it was canceled without an explanation. The first time, I was told via the online chat that the order was canceled because I never responded to an inquiry for more information (which I never received). The second time, I was told via a phone call to them that the order was canceled because the item was out of stock. BOTH TIMES, when I (calmly) asked a follow-up question, the agent hung up on me. And I still don't have the medicine for my dog.

Two weeks after ordering they email me to say one of the items isn't available! Then the other items will take weeks later. The Sierra place much better.

Appalling service. I have been waiting nearly a month for the product to arrive.

Either a scam site or an identity theft front. They will charge you, refuse to ship, and then attempt to record you giving them permission to make changes to your accounts.

This company does not require a prescription for the medication they sell. It is not a legitimate company