Mia B.
Consumer Beware: You have to pay hundreds to ship returns back to Australia!!!
I don't know if these reviews are for the Australian company Buddies Pet Shop as apparently there is a "Buddy Pet Shop" but I am writing about the Australian Buddies. Do not shop here if you are in the U.S anyway, and apparently, according to another reviewer, in the U.K. too. I bought an airline carrier which actually seems excellent--great--and I also bought a $40 pet backpack which lacks safety features like a leash attachment and other features to keep the pet safe and comfortable. So I wanted to return it. They say it has to be sent back to Australia!!!!! After boasting about all of their worldwide shipping hubs in the U.S., U.K. etc. I went to UPS with my wrapped $40 backpack and it would cost $200 FOR THE RETURN SHIPPING!!! Seriously? Why a joke. And they give me this crap that the website is very clear about the return policy. Well, yes, it goes on and on but NEVER says you have to spend hundreds of dollars shipping anything back to Australia. Don't buy from here unless you are in f---ing Australia!