Dale F.
A Bad Batch from Buck wild Bison
I ordered. $200 worth of buffalo filets for my son’s birthday. They were a day late and room temperature. The box was in tact but the bag that held dry ice was torn and empty so the bag was packed already torn. I contacted the owner and he wanted a picture of the the temperature gauge that was supposed to be in the box. There was none. By this time , the filets were in the garbage. He refused to refund my money and was unpleasant from the get go. This is terrible service and business policy. He wanted to make a claim to UPS but the fault was his for putting a torn bag of dry ice in my order
Response from buckwildbison.comApr 3, 2026
We’re sorry to hear you’re unhappy with your experience. We understand how disappointing it is when a shipment doesn’t arrive as expected—especially for an important occasion. In this case, the order was packed according to our standard process, including proper insulation and dry ice. When there are issues in transit, we work with the carrier to investigate and resolve them. That process does require specific documentation (such as photos of the packaging and contents) so a claim can be filed. We did our best to walk through those steps and find a path to resolution. We’re always willing to help when we’re able to complete that process.


