BTS MANIA SHOPReviews of btsmaniashop.com

I ordered from this website a few weeks ago and received my items yesterday. I ordered a V hoodie and a BT21 Tata plushie. The plushie is of very good quality considering it probably is a fake (although it does look very real and isn't terribly stitched/assembled). The hoodie, however, is WAY too small. I ordered an XXXL for the hoodie, even did my measurements and everything. The hoodie I got would be like a S-M on me! Too small! I wouldn't recommend getting clothes from this website but things like plushies, pillows, e.t.c would be better to buy. Now for the shipping. I was given a tracking number for my items. The tracker website said the number didn't exist. I couldn't track my order to see where it was coming from and where it was. Not to mention the reviews on here for me scared just in case it never came or that I would be disappointed at the quality of my items and have to send them back, only for them to ignore my emails. Overall, my experience with BTS Mania was ok...all things considered...

I found this site via a Youtube ad, and unknowingly bought merchandise from it not knowing the merch was not authentic (i.e. unofficial merch that the artists would not profit from). ———————— **NOTE** The official BTS merch shops are: (https :// bighitshop .us )and WEPLY (WEPLY is BigHit Shop’s mobile app. The former ships to USA only and the later ships worldwide. Their item selection varies as well, so it’s worth checking both out.) ————————- BTSMania’s cancellation/refund policy is rather draconican, as if you wait longer than 12 hours to try to cancel they simply will not do it...despite the conpany needing 2-4 days to process your order. I tried to cancel less than 24 hours after my order was placed and they refused to refund my money. It was very frustrating. However, when my order was shipped I was provided a tracking number and my items arrived in good time, with a couple of small gifts. My main gripe with this shop is that they present themselves in a way that would mislead people into thinking they sell official merch....which they don’t. I’ve seen other reviews (after making my purchase, of course....ugh) complaining that the ARMY bombs they sell are actually counterfit and don’t work properly. Imagine going to a concert to find your ARMY bomb doesn’t synch up because it’s fake?! I would feel terrible. However, if you’re looking for some cute items and don’t mind the items being unofficial merchandise, BTSmania IS an option....however, some of their items are overpriced. Pretty much everything I bought there I found later on Amazon for a fraction of the cost-and with faster shipping! Some of the clothing BTSMania sells is also very cheaply made (not surprising). I purchased a baseball shirt that was too thin to wear on its own...I would not have purchased if I’d known that would be the level of quality. I usually do my research before shopping at places like this, but because they advertised via a youtube ad I just assumed it was legit. My mistake! There are pros and cons to shopping at a site like this. I kind of feel like I got lucky since some other people have complained about their orders not arriving or customer service being unresponsive.....however, every email I sent out (and I sent some rather angry ones trying to get my refund) they responded to in a timely and courteous manner (although they refused to give me a refund) and of course, my order was recieved and in good time. My advice would be to shop with caution. BTSMania isn’t the only website of its kind, and I find it suspicious that all of these sites have only positive reviews on their site page, but when you google them all you find are sketchy experiences. You’re definitely taking a risk with sites like these, but sometimes they have fun items...so, buyer beware! Hope this was helpful to someone!