BTS MANIA SHOPReviews of btsmaniashop.com

My order took quite a while to arrive and I had a difficult time tracking it, but I loved the items I received! So with patience it is worth the wait. My only other complaint is I am not a big fan of the material their T-Shirts are made with. Other than that, their website is easy to navigate and they had very fast and helpful customer service.

There was an error at first. After 14 days I emailed the company because it had said my order shipped but the tracking system never found anything. BTS Mania said there was an error and my order had actually never shipped out. They sent it out after three more days and finally my item arrived after another week and a half of waiting. I think as an apology they gave me bonus BTS stickers, which was nice. Thank you so much.

I have to say this experience wasn’t at all bad. I got myself a medium, it was smaller - but it still fit. I realised it was fake looking at the work, but it was great quality. I don’t need a refund and I’m ok with my purchase.

A lot of people seem to have received fake products, while I did definitely get the original. It had the tag with the sticker on it and everything. My Koya cushion came in great condition. The packaging bothered me a bit, since it came tightly wrapped in plastic instead of the bag it seems to come in usually if you were to buy it in an actual line friends store, and the package was also a bit ripped, but that's probably due to fedex rather than bts mania. The tight plastic squished it a bit, hence the 4 stars instead of 5, but that's easily fixed by kneading it a little bit. The plastic didn't smell weird either or anything. Overall I'm really happy with my purchase, but I'm wary to buy from there again, because almost all reviews are unbelievably negative. I'd be scared to get scammed the second time around. So even though the product I received is of good quality and definitely authentic, I'm not buying anything from there again.

BTS Army Bomb did not pair at the concert so my daughter was waving a bomb that wasn't in sync. It was not cheap - it cost more than the ones on sale at Wembley. Having said that, their response was prompt and not too bad when I contacted them to resolve the issue - which is ongoing (but see below). It's a bit worrying when I look at the reviews below, but I'll see what happens over the next few days. My advice would be only to buy Army bombs at the concert, as then they will be sure to pair. I'm waiting for a hoodie, so I'll update this review if/when it arrives. Update: the hoodie arrived and issue resolved, so I'll put four stars. We were given credit which we put to a hoodie, which arrived after a month or so.

So I ordered from here without reading these reviews, and then when I read them I was really f****** worried that my package wouldn't arrive, or it would take months, or my sweaters wouldn't be good quality. I was checking the tracking everyday since I ordered and the last update was on the 21st so I definitly thought it would be 2 months to get here or something. I was pleasantly surprised that I got my package today and the quality of the stuff isn't as awful as I expected! The shirt/hoodie thing with the bias name is really soft and durable quality. Majority of the bad reviews on here are unwarranted, people are buying these army bombs at the last second cause they don't want to buy them at the concert, and I don't know anyone that would buy a product thinking it's the official thing when it's like 1/10th of the actual price. Those people were just desperate for the army bombs and obviously dissapointed when they put so much faith into getting the real thing for a fraction of the price. The only thing wrong with the site is that it looks so damn legit like they're partnered with BTS, and most of the items say it's official. But sadly it's not. I don't mind buying unofficial, good quality merch, that's cheap. Most merch stores are too expensive. So I ordered on the 18th, it's now the 28th and I live in Scotland so the delivery was pretty quick although the tracking wasn't accurate.