BTS MANIA SHOPReviews of btsmaniashop.com

GUYS THIS STUFF AINT AUTHENTIC!! It is FALSE ADVERTISING! Please if you do NOT want a cheaply made, unauthentic plush, then do not purchase any BT21 plushies from BTS mania- they are fakes... the pictures in the shop are what the real ones look like from the Line Store, the ones that you receive are fake! Very disappointed.

I wish I could give these scammers-10!! DO NOT spend your money here , they clearly state that if your merchandise isn't received within 45 days,as long as you purchased insurance, not only would they refund you, they would also send the items again free of charge, NO QUESTIONS ASKED!! My daughter is very sick with neuroblastoma, a childhood cancer, this was a gift to cheer her, and I have told them this! They have ignored every single email I've sent, I've pleaded with them, just refund me, you don't even need to send another parcel...again, totally ignored. They have a fancy website, I thought it was legitimate, I only wish I'd have thought to look on here first!, I'll be getting a chargeback from my bank, but please avoid these scammers!!

Don’t buy!! Shoe sizing is not standard and now I’m stuck with shoes (poor quality) that are too small with no chance of an exchange.

To all those like myself who have been scammed by the BTSMania shop, there may be a light at the end of our tunnel. I am so angry with them as i ordered as previously stated a pair of sneakers size 5. When they eventually arrived they were the wrong size. They refused to refund or reimburse unless i paid for the return of the wrong item. I refused as like any rational person would, why would we incur costs for something we haven't done. It went from better to worse, or worse to worse should i say. They then showed a picture of some random conversion chart they went by, sadly it showed up where they went wrong. They had ordered in US sizes then converted it to european size. I pointed this out and told them now they had to Pay up as they had no where else to go with this complaint. They now of course refuse to answer any emails. I have contacted the Korean Consumer Agency who have agreed to take on the investigation with this company. I don't know where this road will take me, but i will keep you informed.

Unfortunately, I am another who has fell for this scam and bought something from their site. I bought a chimmy plushie, cup and an Army Box. All in all I have wasted about £90. They are using official pictures of BT21 and BTS goods but are sending out fakes in their place. DO NOT BUY from this company, they are scammers. I have emailed them requesting a refund but reading previous reviews I am not holding out much luck. If I don't get anywhere I will be initiating a chargeback claim against them. EDIT- I have emailed them to ask for a refund, they initially asked for pictures, which I provided and then pictures of the packaging, which again I provided. After sending all of that they have then advised that I can keep the goods "out of courtesy" (however, I have already paid for them) and that I can have 50% off my next order. They are still refusing to refund me. EDIT- They are now offering a 30% refund, I have emailed my bank to ask where to go next from here.

Never buy from this store, their merchandises are fake n from China. The qualities are even worse than if you buy from Taobao. I bought two concert T and a chimmy plushies, I was super regret that I didn’t search this website review before I made purchase there. Most importantly I wasted more than $80 from that website!!!!!!!! Super regrettttttt. My whole day pay!!!!!!!! As an advise don’t buy from this website!!!!!!! I rather pay more to buy official goods.

The sweater material was ok, but the way it was made is really bad. The design is printed on a different sheet of fabric then it's all assembled together creating a very noticeable colour difference. Definitely would not recommend.

Fake BTS bomb that did not pair at the London concert was just the first fraud. The second came when BT21 Pillow Plushies never arrived although the shop charged for it. After months of stalling on emails, not a penny was returned and they stopped responding altogether. We initiated MasterCard charge back procedure against them via our bank. All customers who experience this fraud must do the same thing. Their payment acceptance will be revoked and they will have to stop cheating people.