Customer
I loved the sale
I loved the sale. I really felt like the products was worth the sale. However, I was sent the mystery box and the wrong size was sent back to me which mistakes happen. However, the replacement just seemed like there was no Care or consideration for the fact that there was a mistake because I received an old box Versus something newer
Response from BTArtboxnailsNov 27, 2025
Hi, Customer Thank you so much for sharing your feedback with us. We’re glad to hear you like our products.💅 We’re sorry to hear the box package didn’t meet your expectations. Considering that you purchased a blind box, and a system error caused the wrong length to be sent to you, we have resent it to you as soon as possible. Since blind boxes are random and are selected by the system, we cannot guarantee that they will satisfy you; The packaging (new or old) is also random. If you don't like it, you can repurchase other products from visible, We can offer you a free discount, Please reach out to us at [email protected] or start a chat on btartboxnails.com to get. Thank you again for bringing this to our attention. 💅