Jaeme
Muse set
I’ve ordered several boxes of this brand on Amazon. Ive never had the issue that I had ordering this muse set. I figured since the set was more expensive than any of the other boxes I’ve ever purchased. Paid $45. The quality would be better. As soon as I put the nails on and put basecoat and topcoat on within 30 minutes, the color of the nails started chipping my topcoat basecoat started chipping off the gold just completely came off. My other nails, I was able to get a week before any chipping started happening. I don’t know if it was just that set. But for $45 you would think the quality would be better. Other than that, I really have loved my nail sets in the past. Just really disappointed in the more expensive when I purchased through your site.
Response from BTArtboxnailsMar 6, 2026
Hi， Jaeme Thank you so much for taking the time to share your thoughtful feedback! We’re glad to hear you liked our nails and try them many time before, thank you so much for your continued support, but we’re truly sorry to learn about the nails durability and retention issues you encountered. We’d love the opportunity to look into this further and help make things right. Please reach out to us at [email protected] or start a chat on btartboxnails.com your order details so our team can review your concerns and assist you with next steps. We appreciate your feedback and hope to better support you moving forward! 💖