BRXLReviews of brxl.com

Response from BRXLJul 9, 2026

Thank you so much for your kind words about the quality and durability of our leggings. We're delighted to hear that you've been enjoying them for your workouts. At the same time, we're truly sorry to hear that the stitching came undone and caused a snag. That's certainly not the quality we strive to deliver. To make this right, we'd be happy to send you a replacement pair at no cost. Our customer support team will reach out to you shortly to arrange the shipment and ensure you receive your new pair as quickly as possible. Thank you for giving us the opportunity to fix this. If you're happy with how we resolve the issue, we would be truly grateful if you would consider updating your review to reflect your overall experience. Your feedback means a great deal to us and helps other customers shop with confidence. We sincerely appreciate your support and look forward to making this right for you.

Response from BRXLJul 9, 2026

We’re truly sorry that your experience has left you feeling disappointed. That’s never the experience we want any of our customers to have. We know your time is valuable, and we sincerely apologize for making the process feel more complicated. Please know that we have been actively working on your case. Our team has already sent you the return QR code, but it's possible the email was missed. If you can't find it in your inbox, please check your spam or junk folder, or simply let us know and we'll resend it immediately. Your feedback is genuinely important to us because it helps us see where we need to do better. We appreciate your patience, and we're committed to making sure your return is completed as smoothly as possible. We truly hope you'll give us the opportunity to make this right.