Brown Paper TicketsReviews of brownpapertickets.com

Brown Paper TIckets is the most dishonest, unethical ticketing company I have ever encountered. We trusted this service for event ticket registration, yet months after the event ended, not a single payment has been released. There have been zero updates, and after repeated attempts to reach out, no response came, leaving no choice but to escalate the matter to the authorities.

This experience felt like outright deception. Tickets for a comic convention were purchased and paid for in full back in 2018, yet nothing was ever delivered. Not a ticket, not an update, not even a basic explanation. Reaching out for help led nowhere. Customer support showed no urgency, no accountability, and no respect. Messages were ignored and requests for a refund were brushed aside as if the money did not matter. Years later, the payment is still gone with nothing to show for it. This was not just disappointing, it was infuriating and completely unacceptable.

The offers sound generous and packed with freebies that seem too good to pass up. That excitement fades fast once reality sets in. Promises quickly turn into excuses, and suddenly those so-called free features are locked behind conditions and fine print. What looks like a great deal ends up costing more than expected, making the word free feel misleading at best. Before doing any business with Brown Paper Tickets, take a hard look at what actually costs money and what is only advertised as free. The business practices feel deceptive and leave customers frustrated and misled. Complaints and negative stories keep surfacing, and after experiencing it firsthand, the warnings make sense. Learn from this experience and protect yourself before getting involved.

Brown Paper Tickets is a nightmare to deal with, and the stress it creates is exhausting. The customer service is abysmal, with representatives who come across as rude, dismissive, and completely unwilling to help. The website itself is a mess, riddled with flaws that make even the simplest task frustrating. Transactions fail far too often, leaving you stuck with problems instead of solutions. This company turns what should be a simple process into a painful experience from start to finish.

Don't use Brown Paper Tickets, they're just scamming you! My experience with them has been nothing but frustrating, and a total waste of time. I bought ticket for a concernt through them, but when the concert date approached, I didn't receive any email, text, or call from them. Even on the day itself, I never got my tickets, and when I contacted their customer service, I had to wait a long time just to get a reply that took zero accountability. They didn't even give me an apology or a refund!

I've heard a lot of complaints struggling to get paid, thought they were fake, and didn't even bother on checking. I trusted BPT and now I'm terribly regretting it! It's been weeks after the event and have been trying to contact management but couldn't get a response.

I had the most awful experience with Brown Paper Tickets. The customer service was beyond terrible, and they completely ignored any issues. I tried reaching out multiple times to resolve my problem, but they were slow to respond and didn't even bother to help. It was a crappy system, and I felt totally ignored and ripped off. It's honestly shameful how they treat their customers. I will never use them again and wouldn't recommend them to anyone.

Brown Paper Tickets is a total scam! I bought some tickets through them, but had to cancel because of a sudden change of plans, so I requested for a refund. They e-mailed me saying that I should have my refund processed within 5-10 business days, but even after an entire month I still haven't gotten my money back!