Brown Paper Tickets - The first and only fair trade ticketing company!
Brown Paper Tickets (brownpapertickets.com) has 72 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Events & Venues · Seattle, Washington
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Showing 57 reviews with 1 star · Clear filters
Cameron
Used their platform to sell tickets, have waited 4 weeks since the event and still have not received the money, around $1,400. Likely a scam, check out their Better Business Bureau page. It's a joke they call themselves the "fair trade ticket platform."
Dave B.
As many people before, event was cancelled in 2020, transferred to late 2020 & cancelled again when further 2021 date announced (which was cancelled). Requested refunds numerous times from Brown Paper Tickets but never got anything more than an automated response. Raised a chargeback with my Credit Card company who refunded me the money. Book through someone else.
B R.
Two events were cancelled in 2020 where I requested refunds from Brown Paper Tickets. There was no response from them. In the end, I had to raise an issue and my Credit Card company refunded me the money. Do not trust this company.
Cal D.
This is the most confusing ticket service I have ever used. Won't use them again. If you opt for mobile ticket and then that doesn't work you would think you can print the tickets. But no, that doesn't seem possible. Transfer to a friend worked for one friend but not the other. It's a mess.
Tracey R.
Please do not purchase tickets from this firm. We booked tickets for an event last year which got cancelled due to covid and over 20 weeks later we still have not received a refund. They don’t have a customer service telephone number and don’t respond to any emails.
Kathe N.
De l'arnaque.... 2 places de concert annulées en raison du covid et jamais remboursées... Aucune réponse ou réponse automatisée plusieurs relances sans aucune suite. A fuir
Zena K.
BEWARE event producers! Do NOT use this service. They will not pay what they owe you. They are stealing from artists and consumers. They do not return calls or emails. NO support. NO ethics. CANCEL.
Ed
I do not trust them. Purchased Bonfest tickets from them. Concert cancelled. I have been asking for months for a refund. At first they promised a refund. Said they were busy giving refunds. Now, no response at all.