Brown Paper Tickets - The first and only fair trade ticketing company!
Brown Paper Tickets (brownpapertickets.com) has 72 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Showing 57 reviews with 1 star · Clear filters
Battersea Choral S.
BPT owes us nearly £10,000 for ticket sales made in December 2023 - over a moth ago. There is no support, no response to emails. Have used for many years without problems but will never use again.
Aaron D.
We are a small non profit that does a single event every year. 90% of our yearly income comes from ticket sales to that event. We are nearly 3 weeks past the date of the event and we have not received the proceeds from our ticket sales. The proceeds are due to us 10 days after the event according to Brown Paper Ticket policy. Our bills are due. No one has responded to our inquiries on how long it will take to get our funds.
Jamie W.
They are a total scam!!! Dont fall for it. I never got paid for an event they collected the money and have no contact person available.
Juneau C.
We are a non profit & have been with BPT since 2017. We have an annual event every year until COVID. Then we stopped until this year (2023) and had one in July. We have been waiting for our ticket sales since then (it is now 9/21/23). No response. No $... What do we do now?
B. S.
They processed our ticket sales and never paid us our money.
Inga B.
We are a San Diego Children's Rugby Club Not For Profit. We used Brown Paper Tickets to sell tickets for our annual celebratory event and fundraiser. We are still waiting on payment of over $13K. Contracts say payment within 10 days - we are now 24 days out. We have had no response from their support since our event ended. We are reaching out to Events.Com who bought the company. No response there either. We will be starting legal action.
John P.
We held two events in November 2022 and March 2023. BPT has not yet transferred the proceeds they collected to us. They do not respond to inquiries. Use them at your own risk.
Sally M.
Zero stars. Brown Paper Tickets has been acquired by Events.com and is not paying its customers funds earned for events. There is zero accountability, no functioning support, no way to reach anyone by phone, web or email. Do not use this fraudulent, negligent, unaccountable company for your events, they are literally putting small non profits out of business. Many have reported them to the BB already.