Brown Paper Tickets - The first and only fair trade ticketing company!
Brown Paper Tickets (brownpapertickets.com) has 72 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Events & Venues · Seattle, Washington
New
Events & Venues · Marysville, Washington
New
Events & Venues · Tucson, Arizona
Excellent
Events & Venues · Culver City, California
Excellent
Showing 11 reviews with 2 stars · Clear filters
Alan L.
Brown Paper Tickets has an extremely terrible customer service and aftersales service. I'm not sure why this company even has positive reviews because my experience here has been nothing but horrible. The customer service representative are useless and unable to solve the problems I encountered with their service, and the management is unwilling to communicate.
Betty R.
Most people chose this company for the freebies. But I think it's not worth it. Customer service is available only via email, and they do a poor job. These terrible people might avoid your emails for weeks, and you will have to chase them. Even if you do that, there is no guarantee that these awful people with arrogant attitudes will respond with the help you need. It depends on their moods!
Brittany
These people are the worst. They helped us with a fundraiser event and then kept all the money themselves. Please avoid trusting these fake and evil people, or they will fool you, too. They lie blatantly and are quite shameless. We are taking legal action soon.