Brownmed, Inc.Reviews of brownmed.com

Response from Brownmed, Inc.Jan 16, 2024

Hello Evelyn, Thank you for reaching out. We apologize for any inconvenience with your order. Our customer service team tried contacting you and left a voicemail. Based on USPS tracking, your order appears delivered. Nevertheless, we're more than willing to resend it using an alternative shipping method. Please don't hesitate to contact our team for any concerns or questions. Thank you!

Response from Brownmed, Inc.Jan 11, 2024

Thank you for sharing your experience with us! We're glad to hear that our customer service team provided great assistance when you needed to reorder for the correct size. If you ever have more questions or need further assistance, feel free to reach out!

Response from Brownmed, Inc.Jan 11, 2024

Hello Diane, We're thrilled to hear that the sleeping boot is making a positive difference for your plantar fasciitis! Your comfort and well-being are our top priorities. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us!

Response from Brownmed, Inc.Jan 11, 2024

Hello Irina, We acknowledge your frustration, and we suspect there might have been a miscommunication or a delay in our responses during the holiday break. We extend our sincere apologies for any inconvenience caused. Please know that delivering exceptional customer service is of utmost importance to us, and we are committed to addressing your concerns promptly. Our dedicated team is actively looking into the matter and will reach out to you shortly to initiate a resolution. Thank you for bringing this to our attention.

Response from Brownmed, Inc.Jan 11, 2024

Hello Ralph, We're delighted to hear that our product has been instrumental in relieving your knee pain and discomfort. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience. If you have any further feedback or questions, feel free to reach out. Thank you for choosing our product!

Response from Brownmed, Inc.Jan 11, 2024

Hello Judy, We're thrilled to hear that you love our arthritis gloves and that they provide the warmth and flexibility you need for managing rheumatoid arthritis. Your satisfaction is our top priority, and we're grateful for your positive feedback. If you ever have questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our product!

Response from Brownmed, Inc.Jan 11, 2024

Hello Pete, Thank you for recognizing Breanna's excellent customer service! We're delighted to hear that she provided you with great assistance. Our team is dedicated to ensuring a positive experience for our customers. If you ever have more feedback or need further support, feel free to reach out. We appreciate your kind words and your choice to shop with us!