BrownellsReviews of brownells.com

They charge to make sure shipping goes correctly. If you do not pay extra for the insurance you probably wont get your order, or shipping will be over a month long. And no refund if it does not get to you. Fraud in my opinion. Order your item from more reputable source and you will receive your item. They are not reliable.

I wish I had read the reviews first. Terrible customer service and they didn't care in the least that my order did not arrive and then when it did finally show up it was not the correct parts. After speaking with someone I realized that it wasnt even worth my time to try to return. Unfortunatly I will just eat the cost and never deal with them again. Midway USA it is.

I will never do business with Brownell's again, I placed an order last month for under $300. I used their Credova payment option but it gave me an error message so I used my credit card. I received the order a week later but am now being charged by Credova for the same order. Neither company is helping and placing blame on the other. Give your business to Midway USA, I have never had an experience like this before.

Member of edge program with is free 2 day shipping. There carriers far exceed this. Discussions on the phone lead me to believe this has been resolved by specifying a carrier other than the disaster of Speed-Dee delivery. Next two shipments are Speed-Dee with the same delay result. Phone call to Brownells oh we didn't tell you you have to call in your order to select a carrier. Is all I ever get from Brownells is excuses. If I could rate a zero I would.

This company sends me so many ads( pop ups). I have to reboot my device to get rid of. FCC next 0ption. I as proof.

I'm based in the UK but wanted to order a gift for a friend in the US so I ordered an item from the US website. They had a provision to select a UK billing address and immediately took my money so I assumed there was no problem. A week went by and I had to chase them as the order was still listed as "pending". They said someone from the international team would contact me to clarify something and the next thing I know my order is canceled. They said to order with a UK card you have to use the UK site. I asked if they would have delivered to a US address and they ignored me. Useless people. If you're not going to allow foreign cards don't make it possible through the website and don't take the money. I see from some of these other reviews that Brownell's treating non-American customers badly is standard behaviour.

Shipping is terrible. Customer service doesn't know whats going on. The ONLY option is to get a replacement if its in stock, no cancel or refund option. If it is out of stock, they will provide a "gift card", which is definitely not a gift. Unfortunately I do not want to use Brownells again, ever. You are better off not going elsewhere.

Absolutely worthless customer service. Totally rage inducing. Ordered two items. Items show up two days later than tracking shows One item is broken. The other is out of spec. They guarantee they’ll send back broken item in a box. Next one arrives in an envelope Sent out of spec item back. They sent it right back to me (the same one, I marked it) Answers phone after hours but can’t ship, or process or actually do anything (why have a call center at all?) After all that I ask for some compensation for my trouble they offer me a $50 off coupon when I spend ANOTHER $450. Here the thing: coupon code doesn’t work. You’d swear they were trying to run customers off. It’s like they tried