BrownellsReviews of brownells.com

Placed a 300 dollar order and selected ground shipping so can't complain about that part, however when the box arrived the stock was missing some parts. I called and after being transferred around was told I could either return the part and exchange it for a replacement..at my expense and time I'm assuming. Or call the manufacturer..So basically I get to supply my own customer service and waste my time. I called Magpul and they are shipping the missing parts. I should have just skipped Brownells all together. I won't be using them for anything again.

Prices and product availability are decent, but shipping takes forever.

Dreadfull...I’ve never had to try so hard to give some one My money! Placed an order seven months ago but in spite of Me making a number of phone calls and emails never received it.All contact by Me was met with a complete lack of interest.Checked my bank account they hadn’t taken payment so I assume they were never serious in the first place.Dont waste your time on them!!

Brownells takes forever to process and ship orders. I order from "mom and pop" sites occasionally and they still ship within 48 hours. Of the orders I've made on Brownells, they all take a minimum of 4 days just to process the order. Good prices on some things, but very slow service.

Jag har handlat vid några tillfällen, då det inte funnits andra alternativ. Lång leveranstid och dyr frakt. Svårt att få kontakt, och svårt att få besked o leveranstid. Varor som är "nedsatta" är ofta dyrare än konkurrenter ändå.

i ordered a month ago for 90 bucks. nothing arrived yet. wrote 3 e-mails. no answer. called yesterday local seller. he said, he would look up why the package hasn't arrived yet and send me an e-mail but he didn't. it's a pitty. i don't want to loose my money like that.

They charged my card twice and sent 2 of my order. Also $10 to ship a trigger is ridiculous especially when it takes a week. They use mail innovations and it did not arrive on time. Next time I'll just order from the manufacturer.