Michael Proctor J.
STAY AWAY!!!
They Claim the order was delivered to my address at a certain time, NOT TRUE!! I have video evidence on my front porch camera there were no delivery's whatsoever that day. THIS PLACE IS A JOKE!!! STAY AWAY!!

Brooks Republic delivers modern American menswear with a timeless edge—premium fabrics, clean silhouettes, and refined essentials made to look sharp in every setting.
Brooks Republic (brooksrepublic.com) has 26 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Showing 21 reviews with 1 star · Clear filters
Michael Proctor J.
They Claim the order was delivered to my address at a certain time, NOT TRUE!! I have video evidence on my front porch camera there were no delivery's whatsoever that day. THIS PLACE IS A JOKE!!! STAY AWAY!!
Summer D.
Complete fraud!!! it’s smooth lrather. It’s a complete fraud!! chemical leather polyurethane, so smelly, and disgusting!
Keith A.
My order finally arrived- but did not fit. Their company website indicates returns for USA purchases are to be sent to an address in Florida but they flip the script and require shipping back to UK. Currently in conversation with them and now they want me to keep the shoes that do not fit for 50% off. This makes me feel like I am being played- I will not use this company again.
Mark W.
I accidentally ordered 2 rather than 1 pair of their shoes. I immediately contacted them to say I only wanted one pair and they told me that it was too late, the order was already being processed, which was nonsense. They did say the extra pair could be returned for a refund. Three weeks later, I got both pairs, which were shipped from my state of CA, and given their poor quality, I decided to return both pairs. Well, what they didn't state in their website is that they needed to be returned to the UK for a refund! Shipping them from CA to the UK would have cost nearly as much as the shoes cost so that is no option. They did offer a 20% return and I could keep them. The shoes are cheaply made, not worth even a fraction of the price I paid and their return policy is deceptive. I advise steering clear of transacting with such an unethical company. Amazon Prime purchases permit free returns.
Dr Robert T.
i ordered 2 pairs of shoes on March 4, 2026 through the course of 3 emails over a 3 week plus period no shoes no service the customer service number does not work always an excuse and it hangs up tracking numbers dont work LIMBO LIMBO LIMBO Tiffany is an imagination BOGUS BOGUS BOGUS
Response from Brooks RepublicApr 12, 2026
Thank you for your feedback. We sincerely apologize for the frustration and delays you experienced — this is not the level of service Brooks Republic strives to provide. We can confirm your order has since been delivered and we're sorry it took as long as it did. We hope to see you again in the future.