wendy G.
made this post before and was convinced…Worst Experience — Oversold, Overpromised, Undelivered
made this post before and was convinced that if I took it down that something would get accomplished, so here are my true feelings and this post is staying up. This has been the worst experience of my life. They oversell and overpromise. I paid for services that were either not completed or did not happen as represented. Marketing was essentially nonexistent, my website remained unfinished, and communication repeatedly disappeared until I escalated the problem. I was offered a $350 refund as part of a proposed closure agreement. I did not sign the agreement, and I never received the refund. Today was the final straw. After again raising these issues, I was told that multiple messages had been sent to me. I had received none. When I challenged that statement, it was then acknowledged that an email had not been sent. I have emails, texts, screenshots and documentation of this entire experience. This is not about one bad day or one employee. It has been a pattern throughout this project. I gave them more than enough opportunities to make this right. I cannot recommend Brooklyn Ghostwriters



