Bronson VitaminsReviews of bronsonvitamins.com

Response from Bronson VitaminsApr 28, 2020

Dear HPB, Thank you for taking the time to give us feedback. We are very sorry you had a bad experience with your order delivery. Unfortunately due to Covid-19, we have had to reduce the number of staff in the lab and warehouse to try and prevent the spread of the virus. Also, many more people are ordering now than before so this is also causing a delay in the shipments. Normally we ship the orders the first business day after the order is placed and we are doing everything we can to get the order shipped as quickly as possible. It usually takes 14-21 business days for the orders to arrive in the United Kingdom. Please allow a couple of more weeks for the delivery of the order. If you have any questions or concerns please do not hesitate to reach out to us. For more immediate assistance you can call our International number during normal business hours 1-801-443-3005. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service

Response from Bronson VitaminsApr 28, 2020

Dear Roger, Thank you for taking the time to give us feedback. With most supplements, it is good to take the product for several months before analyzing the results. We want to ensure you are satisfied with your purchasing experience. Since 1960, Bronson has been providing families with the highest quality products and the finest customer service available. This 50+ year heritage speaks for itself. Your complete satisfaction is our highest priority. That’s why every Bronson product is backed by a one-year, 100% customer satisfaction guarantee. If you’re not satisfied at any time or for any reason, simply contact us for a full refund. Please send an email to Customer Care at [email protected] or call us toll-free 1-800-235-3200 during normal business hours. Monday through Friday from 9:00 am to 8: 00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Care

Response from Bronson VitaminsApr 23, 2020

Dear Claire, Thank you for taking the time to give us feedback! We can certainly understand why you are frustrated with receiving your order. We do apologize for the delay in responding to your inquiries and shipping the order, the orders have been delayed by about 5 to 10 business days and it usually takes 14-21 business days for the orders to arrive during normal circumstances. We can confirm your order shipped out on April 7, 2020. It will take at least another week for the order to arrive. If you have not received the order within the estimated time please contact us for further assistance. For more immediate assistance you can call our international number 801-443-3005 during normal business hours. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service