Bronson VitaminsReviews of bronsonvitamins.com

Response from Bronson VitaminsApr 28, 2020

Dear Mike, Thank you for taking the time to give us feedback. We are extremely sorry for the frustration you experienced in trying to contact Bronson Customer Service in the last couple of weeks we have been extremely busy. It appears our representative responded to your emails each time you sent us an email to our customer service email, Sorry if you did not receive this correspondence. It explains, Unfortunately, due to the pandemic, there is a worldwide parcel delivery time delay. We do want to ensure you are satisfied with your purchase please let us know if you have not received the package within 3-4 weeks. For more immediate assistance you can call our international number during normal business hours. Please do not hesitate to contact us if you need further assistance. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service

Response from Bronson VitaminsApr 28, 2020

Dear Valued customer, Thank you for taking the time to give us feedback! We are sorry for the frustration in receiving your order. We can confirm we have shipped the order on April 6th, 2020. It can take 14-21 business days for your package to arrive since it has to go through customs. Our shipments have also been delayed due to changes in protocol and procedure during the pandemic. Please contact us if you do not receive the package within 4 to 5 Weeks. At Bronson Laboratories, we take customer service seriously and are ready to answer your questions. With a nearly 60-year legacy of providing vitamins and supplements backed by science, Bronson Laboratories is here to support your health and wellness intentions today, tomorrow, and beyond. If you need additional assistance or more information, please send an email to Customer Care at [email protected] or call our international number 1-801-443-3005 during normal business hours. Monday through Friday from 9:00 am to 8: 00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Care