Bronson Design Studio's family-owned brick-and-mortar store has been operating in Upper Montclair NJ since 1981. In 2007, an ecommerce division was launched to serve the rest of the country. Our goal is to build long lasting relationships with our on-line customers just as we have done with our local clientele by offering a unique product selection, a safe and responsive shopping environment, and the highest level of customer service. We’re dedicated to providing you with the most enjoyable and rewarding on-line shopping experience possible.
BronsonDesign.com (bronsondesign.com) has 30 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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30 approved reviews, newest moderated first
Mantura G.
My chandelier is stunning! However, the chain was ridiculously short. I had to call Bronson to order a longer one. How surprised I was that I was charged $20 for the replacement!! How disappointing!
William B.
These people were easy to deal with and what was ordered matched the image in their catalog - better, in fact. Excellent quality merchandise. The only bobble was on promised delivery. It was listed as in stock, but upon order we received an email with a delay indicated. Nonetheless, it arrived about as originally scheduled. I would have given them five stars but for that.
Barbara B.
They processed my special request for a lamp with 2 shades efficiently, calling the manufacturer to get an answer and getting right back to me. My order came in less than a week and the packaging of the lamp and shades was extraordinary. This is clearly a company that treasures its stock.
moonrocks29
I've ordered many things from Bronson Design, and [name] always goes out of his way to be helpful. I've ordered many things from Bronson Design, and [name] always goes out of his way to be helpful. Along with my orders , I've sometimes had lots of questions about the various products. [name] has contacted the manufactures and made sure I got answers to all my concerns. No other website has provided this type of service.
Jan
Wonderful customer service before the sale, all my questions about the product were answered quickly and efficiently. I love the mirrors, they are beautiful and great quality.
Pat, Baton R.
By significant online research, Bronson clearly became the leader in designer selection, inventory, and price in our complete home remodeling project. Customer Service was awesome anytime an issue arose with a piece. Free shipping, specials, and just generally good pricing plus great Customer Service put them on my computer's "favorites toolbar" right away. I would recommend them to anyone.